Rigoberto C.
Very nice bike and ride
Very nice bike and ride. The company was very responsive with some gifts that they didn’t send so I contacted them and their reply was very good.

Rattan was founded on the belief that a business doesn't have to compromise to create great products at great prices. We hope to pass a positive attitude towards life to all through our products. We are all a little wild at heart, are we not? There is much to be gained from traveling and seeing the world. We should all embrace at least a little wanderlust. But let us not forget the end goal; in the wise words of T.S. Elliot, "We shall not cease from exploration, and the end of all our exploring will be to arrive where we started and know the place for the first time." Now, riding your bike and let's go for a trip! Becasue you will nerver know how beautiful the world is before you go outside. Then you will find that we are not selling you a cool bike but the amazing scenery along the way. Our team has only been in existence for only 5 years since its inception. During these five years, we have grown a lot and won the praise of many customers. But we still clearly understand that there are many places where we are not perfect. So if you have any suggestions, please be free to contact us, we believe that with your help, we will become better.Thank you again, our lovely customers —— Rattan
Rattan Ebike Store (rattanebike.com) has 351 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Rigoberto C.
Very nice bike and ride. The company was very responsive with some gifts that they didn’t send so I contacted them and their reply was very good.
Mark W.
I have a friend that bought two bikes and raved about them. So we rode them and where so impressed with them we ordered two bikes the next day. Can’t wait to get them. Great customer service!
Robert C.
This is for costumer support, they we quick to respond to my request.
John K.
Issues with Rattan accessories and returns has been handled quite well by Rattan. I appreciate their willingness to work with their customers. So far, Rattan Bikes has my full support. Thank you!
Blane B.
Great bike so far build quality is excellent. The bike is very heavy.It took me about 2 hours to assemble just because I was unfamiliar with it.It’s very fast and responsive, tackled very steep hills in our neighborhood on assist 2 with no problems. Not sure about reliability yet I will revisit.
caner N.
Scam company used a phony price on Amazon to inflate their sales ranks and then pulled the rug on 15 thousand orders and ruined the holidays for so many children. Awful company buy from anyone else not these scum. Yea good try those bikes were sold and shipped by Amazon which means it could only be signed up for by your company. Not an unauthorized third party.
Response from Rattan Ebike StoreDec 25, 2023
I am sorry but you met a fraud. I understand it is a little absurd that there is fraud on Amazon but it is true. Some of our competitors hired fraud to attack us on Amazon. They are unauthorized third party seller. They aim at ruining our reputation
Charles
My family LOVES our LF 750 Pros. We live in Harlem and we picked up a pair of these at the end of the summer to transport our kids to school across town. It's been SO much fun and cut our commute in half. No kore waiting for buses and trains. Pedal assist makes getting up the 110th street hill a breeze. They shipped fast. Assembly was easy and came with great accessories. Get a Rattan! You won't regret it.
Lavonne C.
This is the second bike I purchased from Rattan.. I absolutely love my walk thru bike.. the customer service is very very professional and I plan on purchasing another soon Thank you again Rattan