Rattan Ebike StoreReviews of rattanebike.com

After riding both the Rattan QUERCUS and the LM Ultra, I can confidently say this brand delivers on every promise—performance, design, reliability, and, just as important, exceptional customer service. QUERCUS – Built Like a Tank, Rides Like a Dream The QUERCUS surprised me with just how rugged and refined it feels. With its robust frame and long-range battery, I feel confident taking it on trails, city streets, and everything in between. The smooth front suspension and sturdy fat tires make even the roughest terrain manageable. One of my favorite aspects is the torque sensor, which gives the most natural pedaling feel I’ve ever experienced on an e-bike. It responds instantly to my effort—no lag, no clunky transitions. The battery life is excellent—I regularly get more than 65 miles per charge even with varied terrain. This is the kind of bike that makes you feel like you’re gliding. Whether I’m commuting or exploring, the QUERCUS is dependable, strong, and an absolute joy to ride. LM Ultra – Power, Comfort, and Style Combined Then there’s the LM Ultra, which just might be the best step-through I’ve ever ridden. It’s powerful yet graceful, offering that same natural pedal assist thanks to the torque sensor, but with a more accessible design that’s perfect for all riders. The motor is whisper-quiet but incredibly strong—ideal for urban rides, hills, or windy backroads. I love the clean lines, comfortable saddle, and integrated lighting. The battery placement keeps the center of gravity low, which makes handling nimble and stable even at high speeds. Plus, it’s loaded with thoughtful features—rear rack, fenders, integrated display, and all-weather performance. I feel safe, visible, and in control no matter the conditions. Customer Service – 10/10 Beyond the bikes, what truly sets Rattan apart is the customer service. I had a couple of minor questions during setup, and their response was fast, knowledgeable, and friendly. It’s clear that they stand behind their product, and that made me trust the brand even more. They walked me through everything, including future upgrades, warranty support, and even tips on optimizing battery longevity. That level of attention is rare these days—and it made me a lifelong fan. Final Thoughts If you’re considering an e-bike, I can’t recommend Rattan enough. The QUERCUS is the perfect companion for long-distance adventures and trail performance, while the LM Ultra is unbeatable for daily rides with power and ease. Both bikes reflect a company that’s not just about selling e-bikes—they’re about building trust, delivering value, and giving riders freedom. Top scores across the board. 10/10. Rattan isn’t just a brand—it’s a movement.

I have had experience with a lot of e-bike companies and Rattan is by far the best. They make an amazing product and they stand by their work. Support always responds within 1 business day. (TrustPilot will not allow me to post email addresses but please use their email address for questions, it is posted on their support page, it starts with info) and they mail me the parts that I need for any issue that comes up. They make a product for the "working man" that is affordable and rugged. I like their product so much that I have purchased multiple Rattan bikes. If you want an affordable bike that will get you where you want to go for years, this is the company for you. I have over 1,500 miles on one of my bikes and it still rides like the day I bought it. Assembly is simple and all parts are labeled for easy assembly. Why pay more at a different company when you can save a few dollars and get an outstanding bike that will turn heads everywhere you go!

I have had my E-bike for a year now and I have rode it to work, school, and trails in the park. The only replacement I have needed to get so far is the tires about a 3 months ago because I rode it through so much rough terrain. Other than that, pretty good for a cheaper E-bike. If you need a replacement piece, just ask the help bot , it’s really helpful.

Easy online order, fast shipping, excellent bike and great price..👍🏼 We have an RV and it’s perfect once it’s folded for storing and able to take it with us with out needing a bike rack.

I've had my bike for over a year and I absolutely love it.. I've had several issues and needed help. When I emailed Rattan they got back to me asap...they sent me a replacement pedal...free of charge..and when I lost a headlight screw and couldn't find a shop nearby that had the proper screw...Rattan got back to me and sent me replacement screws... I've also recommended Rattan ebikes to several of my friends and they're loving the idea of purchasing one in the near future..thank you so much for making my experience with my first ebike wonderful...I was a trucker by trade for 18 years..after a serious accident...I purchased my 750 foldable ebike for my birthday last year in hopes that it would help me rehabilitate my body...when I say that I could've never forseen the healing that happens when I ride up the hills around Syracuse university and pass people pushing their bikes uphill...lol I feel like a kid again...again ..thank you...I love my bike..

Excellent customer service! Above and beyond. I recently accidentally ordered the wrong item and tho it was no fault if they're own they did the very best to make me happy. Plus, these bikes are primo!. Incredible quality. I will get my next bike here.

Don't buy from these guys, The bikes are of poor build quality. Moreover, they are not professional. They leveraged me to post a positive review on this site just to honor their own sale price. They use positive reviews as leverage?? I have never heard of such ridiculousness from a seller.

We purchased our (2) LF 750 Pro E-Bikes 0n 7/30/2024. Previous to purchasing, I had researched various E-bikes, and Rattan was recomended by a family member as they had purchased (2) LF 750 Pro’s beforehand and loved them. After test riding theirs, I contacted Rattan inquiring on any specials, as we were also interested in purchasing accessories to go with our bikes. The customer service person(s) that I was in contact with were very helpful and accommodating: * They responded by the next day. * They were honest in their responces. * They kept me abreast of delivery times and dates. We take our bikes with us when we travel in our 35’ Tiffin MH. We transport them on a “Thule” bikerack attached to our Jeep Sierra (towed) that we pull behind our RV. They travel well, and aside from the weight (which they all have) in loading and unloading, the bikes have been a wonderful investment and we love them! Since we are not seasones E-Bike owners yet, here’s what we’ve figured out, and my suggestions thus far; * If your going to travel with your E-Bikes, take the hit and purchase a good bike rack. * Make sure the seats and batteries are “not” on the bike when transporting. * The accessories: “rear mirriors” and “phone holder” (which I got) are okay, but are kinda general in view and size, thereby, I purchased different ones. * Lastly, if your going to travel with your E-Bikes, make sure you have a good bike locking system, and consider insuring them. We havn’t had any problem, but I’ve chatted with people, and heard stories. Over all, our experience with “Rattan” and our E-Bikes has been wonderful. If you are considering purchasing an E-Bike, “Rattan” should be on your short list of considerations!