rain.comReviews of rain.com

Response from rain.comFeb 17, 2021

Hello, Thank you for your feedback and we apologize for the inconvenience. We assure you our team is working around the clock to attend to your requests. Kindly provide us with your ticket number and we will have our team look into it right away. We appreciate your cooperation.

Response from rain.comFeb 16, 2021

Hello, Thank you for your feedback and support. We hope you continue to enjoy using our platform and services. If you have any feedback or suggestions, please write to us at [email protected]. We would love to hear from you.

Response from rain.comFeb 16, 2021

Hello Mo, Thank you for your feedback and support. We hope you continue to enjoy using our platform and services. If you have any feedback or suggestions, please write to us at [email protected]. We would love to hear from you.

Response from rain.comFeb 16, 2021

Hello Aahron, Thank you for your feedback and support. We hope you continue to enjoy using our platform and services. Rain is always looking to expand the supported currencies list, to increase the cryptocurrency buying and selling opportunities for our clients. If you have any feedback or suggestions, please write to us at [email protected]. We would love to hear from you.

Response from rain.comFeb 16, 2021

Hello Easton, Thank you for your feedback and support. We hope you continue to enjoy using our platform and services. If you have any feedback or suggestions, please write to us at [email protected]. We would love to hear from you.

Response from rain.comFeb 16, 2021

Hello Khalid, Thank you for contacting Rain and we apologize for the inconvenience. We assure you that Rain is licensed and regulated by the Central Bank of Bahrain (CBB). The delay is due to the high volume of requests which can result in extending the processing time. Rest assured that the team is looking into your request and you should receive an update soon. Kindly provide us with the ticket number and we will have our support team look into it right away.

Response from rain.comFeb 16, 2021

Hello, Thank you for contacting Rain and we apologize for the inconvenience. We are experiencing delays in responses due to the increased number of requests on the platform. The team is working around the clock to attend to your requests. We assure you that the team is always working on improving our services to better serve our customers. Regarding your deposit request, kindly note that the deposit duration may be effected due to the sending bank's policy, intermediary banks if involved and the date and time of the transaction. The usual time is 1-4 business days and Rain credits the amount as soon as its received. Kindly contact us via [email protected] and provide us with details regarding your request or send us the ticket number if you already reached out. We appreciate your cooperation.

Response from rain.comFeb 14, 2021

Hello, Thank you for your feedback, we highly appreciate it. The reason behind the delay is due to the high demand on our platform. We hope you enjoy using our platform and the services. If you have any feedback or questions, please write to us at [email protected]. We would love to hear from you.