rain.com is listed under Banking & Money.
rain.com (rain.com) has 196 customer reviews on Five Star Index, with an average rating of 2.7 out of 5.
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Karim
My experience wire transfers take a while but everything else ok.
Response from rain.comMar 7, 2021
Hello Karim, Thank you for your feedback and support. We hope you continue to enjoy using our platform and services. We assure you that our team is constantly working on improving our services to better serve our customers. If you have any feedback or suggestions, please write to us at [email protected]. We would love to hear from you.
Ab
Website is stable, fees are standard and support is good. Did Experience delays with deposits and withdrawals but the staff explained that it was due to a big surge in new customers.
Response from rain.comMar 3, 2021
Hello, Thank you for your feedback and support. We hope you continue to enjoy using our platform and services. If you have any feedback or suggestions, please write to us at [email protected]. We would love to hear from you.
Husam A.
Rais is reliable platform, room for enhancement.. 1.Please add more ALTCoins,ADA is a good option to have 2. Opportunity to set a sell price and buy price.
Response from rain.comFeb 28, 2021
Hello Husam, Thank you for your feedback and support. We hope you continue to enjoy using our platform and services. The team is always working on improving our services to better serve our customers as we are working on developing an advanced trading platform which will include many new features. Moreover, Rain is always looking to expand the supported currencies list, to increase the cryptocurrency buying and selling opportunities for our clients. If you have any feedback or suggestions, please write to us at [email protected]. We would love to hear from you.
Rashid S.
Took a few days to get verified after sending my documents. I'm yet to experience issues with transfers and trades. I’m a new crypto trader/not familiar with other platforms.
Response from rain.comFeb 28, 2021
Hello Rashid, Thank you for your feedback and support. We hope you continue to enjoy using our platform and services. If you have any feedback or suggestions, please write to us at [email protected]. We would love to hear from you.
Ali K.
Contrary to some of the reviews posted I had no issues with creating or getting my account verified. Somewhat limited altcoin selection but that’s not an issue for me since I’m primarily interested in BTC. I’m a novice in crypto trading but I’m impressed with the platform and service.
Response from rain.comFeb 28, 2021
Hello Ali, Thank you for your feedback and support. We hope you continue to enjoy using our platform and services. Rain is always looking to expand the supported currencies list, to increase the cryptocurrency buying and selling opportunities for our clients. If you have any feedback or suggestions, please write to us at [email protected]. We would love to hear from you.
Youssef
Secure, decent fees and 24/7 customer service from my experience. No dogecoin sadly.
Response from rain.comFeb 25, 2021
Hello Youssef, Thank you for your feedback and support. We hope you continue to enjoy using our platform and services. Rain is always looking to expand the supported currencies list, to increase the cryptocurrency buying and selling opportunities for our clients. If you have any feedback or suggestions, please write to us at [email protected]. We would love to hear from you.
Ahmad
Didn’t know if they were a legitimate exchange. Took a couple of business days to get my account verified. Been using their service for a month and haven’t had any major problems.
Response from rain.comFeb 25, 2021
Hello Ahmed, Thank you for your feedback and support. We hope you continue to enjoy using our platform and services. Rain is licensed and regulated by the Central Bank of Bahrain. You can view and verify Rain's regulatory license here: https://support.rain.bh/en/articles/3332099-rain-s-regulatory-license If you have any feedback or suggestions, please write to us at [email protected]. We would love to hear from you.
Asif K.
Very poor and and professional crypto exchange, high trading margin and fees. Withdrawals take forever and no proper reply from support team. I won’t recommend anyone to use it. Couple of instances when coins were up and wanted to trade. Exchange was down.
Response from rain.comFeb 23, 2021
Hello Asif, Thank you for your feedback and we are sorry to hear that. Rain is licensed and regulated by the Central Bank of Bahrain (CBB) and we follow all the regulatory requirements. You can verify our license using the link below: https://support.rain.bh/en/articles/3332099-rain-s-regulatory-license Our team is constantly working on improving our services to better serve our customers as we are working on developing an advanced trading platform that will have many new features including lower fees. Please note that we are facing delays due to the high number of requests. Rest assured our team is working around the clock to attend to your requests as soon as possible. If you have any questions and require assistance please contact us at [email protected] and our team will be happy to assist you.
