rain.comReviews of rain.com

Response from rain.comFeb 2, 2021

Hello Fouad, Thank you for your feedback and we apologize for the inconvenience. Our team looked into the technical error and it is now resolved. We are constantly working to improve our platform to better serve our customers. We recognize that availability is important and our customers’ trust is our core value. It is important to note that no impact has been identified on the confidentiality of your information, nor on the integrity of your wallet. We appreciate your cooperation and understanding. Please let us know if you have any questions.

Response from rain.comFeb 2, 2021

Hello Syed, Thank you for your feedback and we apologize for the inconvenience. Our team looked into the technical error and it is now resolved. We are constantly working to improve our platform to better serve our customers. We recognize that availability is important and our customers’ trust is our core value. It is important to note that no impact has been identified on the confidentiality of your information, nor on the integrity of your wallet. We appreciate your cooperation and understanding. Please let us know if you have any questions.

Response from rain.comFeb 2, 2021

Hello Husain, Thank you for your feedback and we apologize for the inconvenience. We assure you that our team is working hard to deposit your funds as soon as possible. Please reach out to us at [email protected] and the team will be happy to assist you.

Response from rain.comJan 24, 2021

Hello Abdul Mannan, Thank you for contacting Rain and we apologize for the inconvenience. We assure you that your funds are safe and that the team is working on processing withdrawals at the moment. Kindly email us at [email protected] in order for us to follow up on your case. We appreciate your cooperation.

Response from rain.comJan 24, 2021

Hello Zain, Thank you for your feedback and support. We hope you continue to enjoy using our platform and services. The team is constantly working on improving our services to serve you better as we are working on developing an advanced trading platform which will have any new features. If you have any feedback or suggestions, please write to us at [email protected]. We would love to hear from you.

Response from rain.comJan 24, 2021

Hello John, Thank you for your feedback. We assure you that Rain is licensed and regulated by the Central Bank of Bahrain (CBB) and as a regulated financial institution we are required to collect Know Your Customer (KYC) documents from all of our customers to ensure a safe and secure platform. Please note that your information will not be shared with any unauthorized third parties. For more information about our regulation kindly visit the link below: https://support.rain.bh/en/articles/3332099-rain-s-regulatory-license Please reach out to us at [email protected] in order for the team to look into your application request. We appreciate your cooperation.

Response from rain.comJan 24, 2021

Hello Rafi, Thank you for your feedback and support. We hope you continue to enjoy using our platform and services. Rain is always looking to expand the supported currencies list, to increase the cryptocurrency buying and selling opportunities for our clients. If you have any feedback or suggestions, please write to us at [email protected]. We would love to hear from you.

Response from rain.comJan 14, 2021

Hello Hasib, Thank you for your feedback and support. We hope you continue to enjoy using our platform and services. If you have any feedback or suggestions, please write to us at [email protected]. We would love to hear from you.