RackNerd Reviews | Read Customer Reviews of racknerd.com

RackNerd Reviews | Read Customer Reviews of racknerd.com

RackNerd reviews

374 approved reviews, newest moderated first

Mario
Mar 19, 2024
Competitive prices for VPS and…
Competitive prices for VPS and complementary services. Also, they have a great support team ready to help. Recommended to anyone looking for a price value balance on hosting services and/or VPS
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Donna
Mar 19, 2024
Excellent Support Response Time
Racknerd has been super responsive to all of my service request often responding within a few minutes.
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Anthony
Mar 17, 2024
Racknerd's servers are top notch
Racknerd's servers are top notch, keep an eye on special offers
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Donald H.
Mar 16, 2024
Great Overall Experience
I've been using a vps from them for all my sites for over 2 years, not a single problem. I have another vps that I use for various things and any problems were taken care immediately. Add their prices on top of that and you can't go wrong.
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wym
Mar 16, 2024
Technical support is good
Technical support is good. (24h )
Response from RackNerdMar 31, 2024
Hello Wym, Thank You for your sharing your review of RackNerd, and I'm happy to hear that you had a positive experience with our technical support team. We pride ourselves on offering true 24x7 availability - also, our average support ticket response time is just under 10 minutes. If there is ever anything we can do for you, please feel free to reach out. We'll be here to help.
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Daniil K.
Mar 16, 2024
This guys sometimes don't want to do…
This guys sometimes don't want to do their work at all. I spent few hours to prove it. Then they couldn't fix it for half a day. They just didn't know what to do and was forwarding all to issues of my developers. Finally, they resolved but i lost a lot of time and money. Don't recommend.
Response from RackNerdApr 4, 2024
Hello, We searched for both your first and last name (in both directions/variations) and was unable to locate your client account in our system. Additionally, our efforts to reach you via the TrustPilot platform over the past week was not successful (no response/info provided from you). Nonetheless this does not sound like the norm, or the standard of service we provide here at RackNerd. We provide true 24x7 support, with an average support ticket response time of 10 minutes. Sometimes the more complex/advanced tickets may take a bit longer, but generally our team does work quite fast/efficiently (as much as humanly possible at least). Please email us at bizdev[@]racknerd[.]com to discuss this matter further. We look forward to hearing back from you.
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Tres F.
Mar 16, 2024
Racknerd Support is Excellent!
Racknerd support is excellent and any issues are worked out so quickly. Very easy to navigate in the back office and set up websites with standard C Panel. Highly recommend Racknerd !
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Amin I.
Mar 16, 2024
Reliable VPS Hosting - Great for Long-Term Use
Hi everyone, I am managing VPSes for almost 3 years now, and I wanted to take a moment to share my positive experience with RackNerd's VPS hosting. I've been consistently impressed with their stability and ease of management. The things I particularly like about RackNerd: Reliable Performance: The VPSes that I am managing are rock-solid, with minimal downtime. This is crucial for the service I am delivering to my clients. User-Friendly Control Panel: Managing VPSes is easy thanks to their intuitive VPS Control Panel (NerdVM). Even if you're not super tech-savvy, you'll find it easy to navigate. Competitive Pricing: Their pricing is very reasonable, especially considering the quality of service you get. Helpful Support: I haven't needed them often, but on the occasions I did contact support, they were prompt, knowledgeable, and resolved my issues quickly. I highly recommend RackNerd to anyone looking for a reliable and affordable VPS hosting solution. Anthony from RackNerd actually reached out to me and thanked me personally after I completed a survey. So, their excellent customer service is another reason I felt compelled to leave this review here on Trustpilot. I hope that this review about my experience with RackNerd helps you to make an informed decision about their services. Sincerely, Amin Idris
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