QuonticReviews of quontic.com

Horrible bank! I banked with them for over a year and when I tried to set up a second account, I experienced the WORST customer service. Instead of trying to keep me as a customer they basically said they did not care if I left and changed banks.

My dream of owning a home became a reality through the tireless help of my loan officer KRISTINA KOVACS. She is the one who guided me through the entire process from beginning to end. She is the one that said yes to me, and the only one who told me, we can make this happen when the other banks said no. My situation is somewhat complicated. Kristina took me on, and explained to me anything I didn’t quite understand. She made herself available to me with emails and calls, even after work hours. Kristina has a great team working with her. One of them is VICTORIA MAIORINO. She is such a kind person. Her verbal and written communications to me were easily understood. She along with Kristina loves to help people in my situation, they both make a perfect team. I was treated with such dignity and respect by these two ladies. I finally closed on my first home. This was completed in FIVE weeks!! It was such a joyful occasion when the keys to my home were handed to me. If you have any unique situation, especially if it’s an ITIN loan. I would recommend Quontic Bank and their choice of employees. Thank you KRISTINA KOVACS AND VICTORIA MAIORINO for all your help.

I had an amazing experience with Quontic Bank during my mortgage process. The entire staff I interacted with was incredibly helpful and friendly. Right from my initial call with Marcello, I knew I had found the right place to apply for my home loan. He patiently answered all my questions without ever making me feel pressured. Throughout the process, my loan officer Ray provided exceptional guidance, ensuring that I understood each step along the way. What impressed me most was his willingness to be available even after hours if I had any additional questions or concerns. Vicky and Patricia consistently kept me updated on the progress of my application, making sure I was well-informed throughout the entire journey. Their warm and attentive approach made me feel like a valued member of their banking family. Initially, I was apprehensive about using an online bank for my home loan, but Quontic Bank exceeded my expectations. The entire process was incredibly smooth and hassle-free. They made me feel comfortable and at ease, providing a level of service that went beyond what I could have imagined. I highly, highly recommend Quontic Bank for anyone seeking a home loan. Their knowledgeable and supportive team, combined with their seamless online platform, make them the ideal choice. I will definitely be turning to them again in the future.

From the very first contact, between Marcelo Bianchi-Montana, Patricia Almodovar, Vasiliko Athanasopoulos, and Ray Duran their whole team was amazing and extremely helpful to work with. I would highly reccomend them to anyone.

Customer service agent was knowledgeable, patient and thorough.

The pay ring was and remains the primary reason why I opened and maintain a checking account. I’ve been using it for a couple months now. It works almost everywhere, and feels like the most secure means for retail purchases. No one can see the debit card number or any other information about me. I can’t lose it very easily. The ring feels good on my finger and serves double duty as my wedding ring! I can easily monitor the balance. It took some patience to open the checking account and obtain the pay ring, but it was worth it and I understand Quontic’s polices address security concerns. The App for my iPhone makes it easy to monitor the balance in the checking account. It is inconvenient to have to use the web browser interface to log onto my account for executing a transfer with an external account. I hope in the future the App will include this external bank transfer feature, as this will be more convenient and also feels more secure than logging into the account using a web browser.

The current app is very basic, I am looking forward to seeing the upgrades and additional functions in the new app launching in November.

Just the fact not being charged