QuikFix Laptop KeysReviews of quikfixlaptopkeys.com

The website and ratings seemed a little dodgy to me and I was a little skeptical at first but the keycap, hinge, and sillicone cap for my Lenovo Thinkpad T14 Gen 1 came within expected shipping time, packaging was good (they forgot the tear off the adhesive thing to properly seal it but thats not a huge deal to me). All of it fit perfectly for my replacement so I'm pretty satisfied (now my A key doesn't slide around anymore!)

I placed an order for a Lenovo Ideapad Slim 7 key replacement kit (Order #352565) on February 28th. Tracking showed a delivery attempt by USPS on March 5th, but the package was never actually delivered to me. It has been quite a while now, and I still don't have my keys. I recently reached out to their customer support team to see if the package was returned to their facility and to request a refund or a reshipment. It seems like it might be a USPS issue, but it is still frustrating not to have the item I paid for. I'm hoping they have good customer service and can resolve this quickly. I will update this review depending on how they handle my support ticket.

I used QuikFix for a repair and couldn’t be happier with the experience. The mechanic arrived within an hour, got straight to work, and clearly knew what he was doing. Not only was the job done quickly, but he was also really personable and had a great sense of humour, which made the whole experience much more relaxed. Highly recommend QuikFix to anyone needing a reliable mobile mechanic. I would definitely be using them again!

I ordered some replacement parts for my Alienware M16 R2 and they got shipped fast. Parts were great quality too, thanks guys

They gave me the best customer service! I am nearly in tears - I thought my laptop would no longer be usable. They fixed my Lenovo Yoga. They key fit in perfectly!!! THANK YOU!!!!

This is a scam

I'm waiting to see how customer support resolves this and may update later, but I spilled some OJ on my laptop, got it cleaned up, but in the process, lost a few keyboard keys. Found this business, ordered the dozen or so of the keys I needed, and they arrived! Sort of... The order and invoice included several keys I didn't order, but hey, they had the hinge part I actually needed so oh well, no big deal. But then one of the keys I ordered/tried to order had the wrong hinge part, so I emailed customer support who claimed I didn't order that key and they didn't send it. Which...wild since they did literally send it to me, but yeah, it turns out that it wasn't on the invoice itself somehow? Either way, it doesn't seem like they actually have a good setup between the shopping page, the cart, and the order fulfillment. I'm hoping they'll resolve this and send me the correct replacement key with the correct hinges, but fair warning: what you receive may or may not be what you actually ordered.

I attempted to purchase from this store, however the item I wanted says "Out of stock; Estimated restock time: Unknown". They say that there should always be an estimated restock time, so I accept that this may just be a bug. However, their support page tells you not to contact them if you have a restock enquiry. I sent my enquiry over a month ago, and have still received no response. Their support page also tells you not to send a follow-up support request in the case you have received no response. It seems they have little care in providing any customer service at all. Also, their AI chatbot was extremely misleading.