Ilene S.
Unable to place order
***Update in response to company reply here. Incorrect, I tried to place my order multiple times, wanting to pay with PayPal, through both Firefox and Chrome. Neither would go through. Even today. The last reply I received from Quik Key was July 27 and I have send emails and messages through the company site several times. I corrected any errors and still got an error message. I even emailed about the error message. And yes, I did check spam. What's the deal with this company? I ordered replacement keys from another company, selected the wrong hinge, and had difficulty with their customer service after. So I decided to try QuikFix. First, I asked 2 questions to make sure I order the correct product and got a quick reply . . . to 1 question. So I tried again. No response. I tried placing the order anyway and got an error code. I tried repeatedly to order, no luck. Worse, I contacted the company several times over a couple of weeks and got no reply! Guess I'll have to order from another supplier.
Response from QuikFix Laptop KeysAug 8, 2023
Thanks for sharing your experience. Upon review of your name, it looks like our support team had replied to all of your inquiries in a timely fashion. If you have not received those, we strongly suggest checking your spam or junk mail folder. If you aren't able to complete checkout, please check your payment method and details for accuracy. Sorry, but this has nothing to do with our service and certainly does not warrant a negative review. Have a nice day!