Elizabeth B.
You get most of what you pay for
I'm waiting to see how customer support resolves this and may update later, but I spilled some OJ on my laptop, got it cleaned up, but in the process, lost a few keyboard keys. Found this business, ordered the dozen or so of the keys I needed, and they arrived! Sort of... The order and invoice included several keys I didn't order, but hey, they had the hinge part I actually needed so oh well, no big deal. But then one of the keys I ordered/tried to order had the wrong hinge part, so I emailed customer support who claimed I didn't order that key and they didn't send it. Which...wild since they did literally send it to me, but yeah, it turns out that it wasn't on the invoice itself somehow? Either way, it doesn't seem like they actually have a good setup between the shopping page, the cart, and the order fulfillment. I'm hoping they'll resolve this and send me the correct replacement key with the correct hinges, but fair warning: what you receive may or may not be what you actually ordered.