Quictent USReviews of quictents.com

I purchased the Quictent 6x6. Shipping was super quick. When I received the tent there was an issue with the structure. I contacted the company and they were quick to respond and I received excellent customer service! They really go out of their way to make the customer happy! Definitely would recommend and buy future products from them! Great company to buy from!!!☺

Spend $50 more and get a canopy elsewhere. I purchased an 8' x 8' canopy and have vended for years. I've never seen anything like what happened to mine. First allow me to say that there were already some minor tears in the fabric immediately upon receipt of the canopy when I ordered it late last season. They were located where the stitching is or where the pressure points are, but nothing should come with pre-tears in it. I've used this canopy five times I think, once this season, and it's now worthless. I set it up at a market and an odd gust blew in one of the sides breaking two of the struts where the screw-set is. The canopy itself was weighted down and others commented that it was odd that this would happen. I take fantastic care of my equipment as well. So OK, fine, broken struts, no big deal, right? Regardless of the bizarre circumstances under which this occurred, just order a couple of new ones, right? Good luck with that. Try finding a customer service link. I bought this one on e-bay and the seller didn't even get back to my polite note asking about replacement parts. I did that after sending a note via Quictent's website with a statement saying that they'd get back within 24 hours. Well, it's been two weeks and still nothing. I saved a few bucks on this canopy but would have gladly paid notably more for one that A, did not already have abrasion holes in it upon arrival, but more importantly, one from a company that has zero customer service, no phone number (that I could find), and one whereby you're Siht-out-of-Luck if you need anything from them. Never again. Caveat Emptor! If I could give zero stars I would for the non-existent customer service.

I recently purchased a 10x10 quictent to use at craft shows. I ordered a blue one last year, and was very pleased with the quality but have not actually used it yet because most of the shows are requiring white tents, hence my new purchase of a white one. Important factors for me were weight and ease of set up since I may be alone setting up and tearing down. I am a petite person so this was a major factor for me. I used the white tent on one of my shows in FL. Wind and rain are always factors that I worry about with a tent. It did rain one night, and everything was dry the next morning when I returned. About a month later I was doing another show and when I was setting up discovered one of the lower parts of the leg was bent. I was still able to use it but I decided I should probably order a new lower leg and plate for it. I contacted Quictent and was told they would be sending me a completely new frame!! Wow!! And at no cost to me!!! Wow!! It arrived within a week. So customer service unsurpassed by any other company I have dealt with over the last several years! A great company who stands behind their products! Thank you for everything!

Was not "quic" to setup, took around 3 hours, if you connect one side the other side will disconnect, we can to put duct tape because the pieces aren't well built and some tubes were shorter than they should be. The instructions have typos example: a tube thats not even included.. The tubes arent strong too, very light plastic, one of them broke when we were taking it down. It was windy but it did not fall which was good, I guess for the price its good but if you have the budget get something well built. Also the website is very bad, they really need an update.

I am even reluctant to give them 2 stars. My dad bought 2 of the 8x9x10 greenhouses on 2/1/17. One came missing a pole. They were quick to re-send the part, however, it was a different size and wouldn't work. Apparently they had changed the size on the upgraded style or something. And after this happening twice, it was also apparent they couldn't get the part any longer. I went back and forth in emails with the same lady named "Cherry" and at one point they offered 15$ and for us to resolve this locally (which we couldn't). After my next email they offered 25$, that was it. I did reply, and never heard back from them. My dad spent over 100$ for each tent. I think they should have refunded him for the tent with the missing pole, it is BS. What kind of company does business like this? I see on other reviews they did get refunded, but we couldn't? I don't recommend this companies products to anyone. They seem all too content in taking an 81 year old mans money and not making their mistake right! They will never get business from anyone we know ever again!

Great tent east setup and great customer service walls are great has mesh zipup window

We're so happy with our new Quictent. A rare find to purchase a quality product online like this. I know our family will get to use our new Quictent year round. Thinking about a purchase? You will not be disappointed..

Ordered an outdoor tent last month, though there was an issue with part of the structure when it arrived, their customer service was awesome. I reported the issue an within a few days they sent a new structure, no hassles or delays. The company really takes care of their customers - would recommend and use for future purchases!!!