Quictent USReviews of quictents.com

Joy was excellent at fixing my problem. She asked the right questions and found the right part for my tent. 100% satisfied.

I PURCHASED MY 10X10 TENT IN MAY FOR USE IN JUNE. THE TENT WAS MALFUNCTIONING AND ONE OF THE LEGS WAS BROKEN. THE LEG KEPT FALLING OFF BECAUSE THE SCREW TO SNAP IT INTO PLACE WAS TOO SMALL AND IT COULDN'T CONNECT PROPERLY WITH THE HOLE(S). AFTER THE SECOND WEEK TRYING TO WORK WITH THIS PIECE OF JUNK I CALLED THE COMPANY ONLY TO GET YUMMY TO CONTINUOUSLY REQUEST PICTURES. THIS WENT ON FOR WEEKS AND TO DATE NO RESOLVE. I SENT PICTURES, EXPLAINED THE PICTURES AND WAS TOLD MORE EXPLANATION WAS NEEDED! THE LAST EMAIL RECEIVED FROM YUMMY REQUESTED STILL MORE EXPLANATION AND IF I WOULD BE OK WITH A $25 REFUND! NO! THAT IS A QUARTER OF WHAT I PAID FOR THIS TENT! A FULL REFUND IS IN ORDER HERE! SO FURIOUS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

I had a storm go through and bent up 5 poles I dealt with JOY and she went above and beyond to make everything right this is THE best customer service that I have EVER dealt with and i got to say my canopy is great and easy to put up and down thanks for everything

Joy was very patient and helpful to me when I needed to purchase a replacement canopy top. Excellent customer service.

We’ve gotten a lot of use out of our 10 x 20 quictent. One of poles bent due to an unexpected downpour of rain. I contacted Customer Service and Joy was quick to respond and is sending me a replacement piece for free. I appreciate the quick resolution so we can prepare for the next party.

What a great customer service and product they have, we had over 4 feet of snow in a single day that did a number on our canopy and with a great job by Heather we were able to replace the bent poles and have it back up! It will be the only canopy we will ever buy again and would recommend it to anyone looking to purchase one.

Such a positive experience. After being frustrated due to not finding a missing part I was finally able to get one ordered. Joy was SO helpful and responsive. I am so happy she was able to help me. I am excited we will be able to use the tent for my Daughters graduation party. Thanks again to Joy and Quictent!

Would HIGHLY RECOMMEND this company. Order came quicker than they said. I also contacted customer service to get an extra window for my tent and they responded so quickly and professionally. This is the customer service level that we all hope for. Great product, easy to set up and great quality. Would definitely order from them again.