Quictent USReviews of quictents.com

Not helpful at all make it impossible to do it you are single I do everything my self cabinets painting, floors redid my kitchen room living room can do it all but this piece of thing is made for 2 to put together that's BS now I have a expensive piece of Doo I can't Do anything about I am a girl but do most everything this won't let you ,so if you got family friends partner your good if not we're screwed

Joy in customer support is absolutely the best ever. Our tent was damaged in the wind , our own fault, and she bent over backwards to help get our restaurant back up and running during the pandemic. I can't recommend Quictent enough. As advertised these are not designed for high winds but they are well made.

My car tent was damaged from high winds and Joy @ Quick tent worked promptly to get replacement poles sent to me. I couldn't ask for better service.

I received a 20 x 10 x 7 greenhouse as a gift. I set it up in April 2021. The anchor staples are useless unless you live somewhere where the wind is nonexistent. You must secure it better. The tent worked fine until September when the screens in the windows started to rot away and the velcro for the window coverings no longer worked. Then we had a wind storm which caused the tent to collapse, breaking many poles. Customer service offered to replace the tent at a higher cost than what the same tent was selling for online. Steer away from this company.

I submitted a request for info. to buy a replacement cover for a 20' X 10' completely enclosed carport from this company in 2019 off of AMAZON. It came fast and was everything they said it would be. I need to replace the roof now. When I hear back from someone who had extremely terrible English at 2 am, they were unable to understand exactly what I needed. I finally circled a picture of the cover needed, the model # and I was told to pay a certain amount of $ to their PayPal account and directed me to an email address instead. When I pointed this out to them they (Phoebe) have not responded. I wish this company had a phone # so you can talk to a real service rep. I strongly felt I was being scammed by someone who may have hacked their site and made me a "real good deal" with FREE shipping for a new cover.

These are great greenhouses and the company backs them up. Thank you very much.

I ordered a Quictent mini greenhouse this past July but did not open the package until November as I wasn't ready to use the greenhouse. Unfortunately the package was missing two of the frame pieces for the roof of the greenhouse. I notified the seller/shipper and was contacted immediately and given the necessary information in order to submit my claim for the missing parts. Joy contacted me from Quictent and guided me through the process and ultimately I received the parts in a very timely matter. Joy performed her job perfectly and professionally in order to make it all happen. Would recommend Quictent due to my very good experience with them and especially Joy.

This company has the best customer service I have encountered in years. I asked for a replacement canopy to purchase as mine was getting old and brittle. They responded asap with info and said the color I requested was not currently available but would notify me when it came in stock. Less than a week later I received a notification that that color was in and how to purchase it. Wow. Fabulous experience.