Disappointed P.
Meds shipped from UK & Canada
Literally have over 30 emails trying to get help on a Mounjaro script that was shipped from the UK to FL....yes, the UK. Initial script had the wrong dosage so it took several emails to even get a response. 3 weeks ago was told a new package with the correct dosage would be sent, but was then told there was an "unexpected audit of the partner pharmacy" causing a delay. In the meantime to original script arrived in a smoking hot box. There was styrofoam and what was once icepacks in the box but nearly impossible to ship from the UK to FL, where it's been in the high 90's, and expect the product to still be cool. It was significantly warmer than room temperature creating a increase risk of bacteria contamination.
Response from QuickMDAug 12, 2025
Thank you for your review and for sharing your experience with us. At QuickMD we strive to provide quality care for our patients, we are sorry we missed the mark here. Have you reached out to our customer care team? If not, please fill out a ticket via the link here. We look forward to making this right for you.



