QuickMD is one of the largest direct-to-consumer telemedicine platforms in the U.S., with more than 2 million patient visits completed. We specialize in Medication-Assisted Treatment (MAT) for opioid use disorder and kratom and 7-OH dependence. We also offer women’s hormone therapy (including testosterone), mental health care, weight management, and urgent care.Through our nationwide network of experienced, licensed clinicians, we help patients access quality healthcare quickly and conveniently, wherever they are.Addiction treatment is at the center of what we do. Each month, QuickMD provides care to more than 60,000 addiction treatment patients. Medication-Assisted Treatment (MAT) combines medications, such as Suboxone® (buprenorphine-naloxone), with ongoing medical support to help manage withdrawal symptoms, reduce cravings, and support recovery. Research also shows MAT can help patients with kratom or 7-OH dependence.We believe getting care should be straightforward. With online appointments often available the same day, patients can meet with a licensed clinician who will assess their needs and develop a personalized treatment plan. When medication is appropriate, prescriptions may be issued the same day.Whether you're seeking addiction treatment, managing an ongoing health concern, or exploring treatment options, QuickMD makes it easier to connect with a doctor and get the care you need, on your terms.
QuickMD (quick.md) has 1,424 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Also known as
quick.md
Website
quick.md
Category
Mental Health
Listed on Five Star Index
2026
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The company replied to 66% of reviews.
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Most recent review: October 2026.
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The specialists on QuickMD are truly amazing! The service is ALWAYS efficient and effective. The specialists are empathetic, understanding, and validate concerns, while also being professional and making me feel heard. Recommend 10/10!!!
Response from QuickMDJul 8, 2026
This was great to read. We'll be sure to share your kind words with the team. It means a lot to hear that you felt listened to and cared for during your visits. Thanks for taking the time to share your experience with us.
JE
jesaday
Very rude to mothers of special needs children and those with financial difficulties.
I’ve been on Suboxone for many years. I have never relapsed. When there are delays in getting my prescription filled (prior auth, out of stock, financial difficulties, etc), I go through withdrawal. Relapse is simply not an option for me.
QuickMD for Suboxone is incredibly convenient. I appreciate how quick and easy it is. I went to other clinics in the past but because of my family’s situation I was unable to keep up with the weekly appointments and had to switch to QuickMD as they only require monthly appointments (once established).
I’m also a mom of a special needs child. My child’s therapies and treatments are thousands of dollars out of pocket a month. I’m sometimes down to my last couple bucks. When I have to decide between paying for my child’s many therapies, or my own medication, I’m obviously going to choose my child.
When I know I won’t be able to pay the $99~ for my appointment, plus any other associated costs, I start rationing my medication to get my through the next couple days, or a month or more, depending on the financial circumstances. Yes I go through withdrawal, but what am I supposed to do..? Put the consequences of MY addiction before my child? Something that happened before they were even born? Of course not. I stand by my decision to do this, nothing is going to change that, and I refuse to let anyone make me feel bad or wrong about it.
However, the doctors are INCREDIBLY rude about it. If I miss a month or two because I can’t afford it, or even a couple days late because I had to wait for payday, they’re just plain weird and mean about it. It’s almost like they’re taking MY financial situation personally. They will continually lower my dose every time this happens, ensuring I struggle and suffer even MORE. When I ask them “well what am I supposed to do if I can’t afford it?” They will blatantly ignore my question and move on to their next condescending comment, then wrap things up quickly and dismissively.
After one appointment I sat in my car crying for several minutes because of how horribly they spoke to me. It’s mind-boggling how rude and condescending they were because… I’m financially struggling? That I put my money towards my special needs child who desperately needs it??
Like sorry but not everyone is single, childless, with tons of income (as some of these doctors seem to be based on their publicly available info). I’m not exactly sure what they expect of me, and I’m not sure what they expect will change with their treatment of me other than me finding another option that will actually ensure I receive proper treatment. People are struggling right now and, regardless, it’s incredibly offensive that I’m treated like garbage because my child exists and has expensive medical care that comes first.
I can’t do this anymore with this company. I’m starting to have so much dread and anxiety about these appointments, even my regular on time ones, which isn’t healthy nor conducive to healthy treatment.
I’ll be switching to another local, low cost option that I only wasn’t doing because I don’t have someone to watch my child each week who can handle their needs for an hour. I’ll have to figure it out because I will not be looked down on and spoken down to simply because my child had medical care that must come first.
The local option is amazing, they truly do everything in their power to help you. They do not punish you by unnecessarily lowering your dose against your will because you are low on funds. Meanwhile, at QuickMD, I have to wonder if they’re being paid per appointment based on their completely uncaring, unprofessional behavior and how bizarrely personal they take it if you don’t pay that $99 every month.
If you have a rocky financial situation or have children with special needs that may affect your treatment schedule, do NOT use QuickMD. They are NOT understanding whatsoever if you’re not giving them $99 every month.
I’ve truly never felt so judged or treated so horribly for my history of addiction until QuickMD. I have literally NEVER relapsed. Not a single time. My only crime here is not being able to afford $99 every single month perfectly on time. And my god, does QuickMD make sure you know you’re guilty of it.
I also wanted to add that any issue on THEIR end that requires a refund ALWAYS means you’re charged a fee and will absolutely NOT be given a full refund, even if it’s explicitly NOT your fault but THEIRS. I overlooked this for the sake of convenience for way too long.
Response from QuickMDJun 9, 2026
Thank you for taking the time to write this out. What you're describing, feeling judged and spoken down to during appointments, is not okay and not what we want anyone to experience here. You're clearly doing everything you can for your family. That context matters and any clinician working with you should understand that.
We'd like to look into this. If you're open to it, please send us an email to [email protected] with the email on your account so we can review what happened and make sure your concerns are heard by the right people.
DG
Douglas G.
JOKE!
I would give no stars if that was an option!! This comapany is obviously new and has no idea how they should be handling business! They say they can write scripts for opioid addiction and when I called because my last script from 2 months ago came from a pain management facility they cant write scripts but they could wast 2 hours and 100 dollars with absolutely nothing to say other than im sorry!!! I am beside myself!! So im must not be addicted to opoids because I had a pain management doctors. Even though ive been taking pain pills since Oct. OF 2005! Mmmmmhmmmm!!! Ok!! Also it took 2 hours because the app only worked half the time if that!
Response from QuickMDMay 18, 2026
Hi, We're truly sorry. The technical issues and the time spent weren't acceptable. Our clinicians prescribe for opioid use disorder, which is different from pain management. That's an important distinction. I can see that our support team has sent you an email regarding a refund for your trouble. Thank you for reaching out.
PD
Pamela D.
Please don’t hide behind the idea of helping people when you just want to take people’s money …….The first time I used the service paid…
The first time I used the service I paid $100 ….spoke with the physician. He did not fill the script at all……The second time I used the service, I paid $100, got a 30 day supply of meds…..third time I used the service I paid $100, was told I would be getting a 90 day supply of meds but got a 30 day supply……the fourth time I paid for the service, the Physician was rude, condescending, argumentativeand I received no service…..😳
Response from QuickMDMay 14, 2026
Hi Pamela, we've reviewed your account and the inconsistencies across your visits are not acceptable. We take this seriously and have escalated your case to our medical board for review. We want to make this right. Our customer care team is currently working on a resolution and will email you once completed. We appreciate you bringing this forward.
BE
Beele
I wouldnt recommend their services
I wouldnt recommend their services. The support staff make it difficult to get a refund. I had an experience where one of their doctors spoke down to me and refused to let me communicate my side of what was happening with me. Support staff disconnect from several chats when I was trying to get help. Not following up with me.
I am trying to get a refund for a bad experience with a doctor who was disrespectful and did now allow me to communicate my concerns or explain what was going on.
They continue to make the process difficult even though ive told them I wont be using their services again. Unprofessional money grab. Use another self pay service i emplor you.
I have already reached out to the support team and they are taking forever to investigate. Requiring me to write ROIs even though I told them im not going back to the doctor.
Response from QuickMDMay 8, 2026
We're sorry you had that experience with our doctor and that our support team made it harder instead of easier. That's not how we want to show up.
The disconnect chats and lack of follow-up are things we need to fix on our end.
We need to review this with our clinical team and figure out what went wrong. You deserve to be heard. Can you reach out to our support team with account details with us so we can look into this and make it right?
CG
Caitlin G.
Vv vv
Finally....
Response from QuickMDMay 4, 2026
We're sorry this was your experience. Having an appointment cancelled and then running into delays on the refund is frustrating.
We've reviewed your account. Suboxone services are not currently available in your state at this time, which is why the appointment was cancelled. The refund has been delayed because the card information on file does not match what was provided to our support team, and we want to make sure any refund reaches the right place. We've escalated this to our Finance team to explore whether we can process it to an alternate card.
We'll follow up with you directly by email as soon as we have more information. If you'd like to speak with someone in the meantime, please reach out at quick.md/get-in-touch.
AN
Anna
Unprofessional …
I reached out to them because I'm having some blood sugar issues . I was trying to get help until I could get to a in person dr . I sent them all my last 3 day readings and the dr called told me they can't help to go to a in person dr . After asking questions and explaining I'm aware of the situation and what needs to be done, she literally got mad and hung up on me ! My first and last visit with this scam platform! So unprofessional and they truly do not care about your health or feelings, I'll be posting the conversation soon enough. Also they have a no refund policy! They said they could refund only 40 of what I paid , I'm still waiting to see if they even do that .
Response from QuickMDApr 21, 2026
We are sorry this was your experience and we understand the frustration, especially when you were looking for support while managing a health concern on your own. The interaction you described is not the standard we hold our providers to, and we take that seriously.
We would like to look into both the clinical decision and the billing concern directly. Please reach out to us at quick.md/get-in-touch so someone from our team can review what happened and make sure the refund is handled properly.
SC
Sam C.
i am a patient of doctor david nguyen
i am a patient of doctor david nguyen. i am very thankful for dr nguyens attention and promptness. When i make an appointment at Quick Md, with dr mguyen i am confident the appointment will be handled efficiently,
compassionately and on time.
Thank you
Response from QuickMDApr 21, 2026
Thank you for sharing this! Dr. Nguyen will be glad to hear it, and we will make sure it gets to him. We are grateful to have providers who show up that way for their patients.