Pyle Audio has been a trusted name in professional and home audio since the 1960s, offering high-quality, affordable sound solutions. From car and home audio to PA systems and megaphones, our products are built for superior performance. Enjoy free shipping on all orders and a 3-year warranty. Need assistance? Contact our customer service team at (888) 318-7953.
Pyle Audio (pyleusa.com) has 385 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
Also known as
pyleusa.com
Website
pyleusa.com
Category
Appliances & Electronics
Location
Brooklyn, New York
Listed on Five Star Index
2026
About these reviews
Replies
The company replied to 45% of reviews.
Latest
Most recent review: October 2026.
Edits
Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score
This company cannot pay to remove reviews or change its score.
Besides the shipping which took a day or two late, all great. I may buy another one with HDMI or Optical input in the nearer future.
Response from Pyle AudioAug 12, 2026
Thank you for your 4-star review, James! ⭐ We’re glad to hear you’re happy with the product despite the slight shipping delay. We appreciate your support and hope to serve you again when you’re ready for your next purchase! 🙌
ED
E. D.
Zero stars
Zero stars. Ordered a speaker set from Pyle on May 8, 2026. Received the speaker set a few weeks later. No power cord and no remote. Contacted Amazon, no help a all. Contacted Pyle. Had to wait another few weeks finally received the power cord and a remote (remote does not work with this unit). Lights do not work on the speaker system. Pyle suggested I pay for the warranty return. They fix it and return it back to me. Lol, now I should spend more money. I already spent money purchasing another speaker system for the job I need these speakers for. Instead of sending me my new r placement, they on some bullshit with a warranty return. I purchased brand new speakers how are we at warranty repair already? I am no longer a Pyle fan. You suck pyle
Response from Pyle AudioAug 12, 2026
We sincerely apologize for the frustration and inconvenience you experienced with your order and the issues with the speaker system and accessories. We would like the opportunity to review your case and see how we can assist.
Please provide us with your email address so our customer service team can contact you directly.
Thank you for bringing this to our attention.
DP
David P.
Sold me a faulty musicians chair and…
Sold me a faulty musicians chair and did nothing to compensate me.
Buy elsewhere!
Response from Pyle AudioAug 12, 2026
Hi David,
We sincerely apologize for the frustration you experienced with your musician’s chair. We have reached out to you directly to better understand the issue and see how we can assist. We appreciate the opportunity to address your concerns.
RS
Robert S.
Prompt delivery
Prompt delivery. Quality product.
Response from Pyle AudioAug 12, 2026
Thank you so much for your 5-star review, Robert! ⭐ We’re happy to hear that your order arrived promptly and that you’re pleased with the quality of your Pyle product. We truly appreciate your support! 🙌
GH
Gay H.
The wireless mic setup worked perfectly…
The wireless mic setup worked perfectly straight out of the box. No more dragging around a mic stand and long corded mic. Yay.
Response from Pyle AudioAug 12, 2026
Hello Gay Holcomb,
Thank you so much for the fantastic 5-star review! ⭐ We’re thrilled to hear that your wireless microphone setup worked perfectly right out of the box. Enjoy the freedom of going wireless with no more tangled cords or mic stands! 🎤🙌 We truly appreciate your support!
FR
Fred
My purchase was easy
My purchase was easy, fast with excellent shipping! Thanks
Response from Pyle AudioAug 12, 2026
Hello Fred,
Thank you so much for your wonderful 5-star review! ⭐ We’re thrilled to hear that you had an easy and fast shopping experience and that your order arrived promptly. We truly appreciate your support and hope you enjoy your Pyle product! 🙌
WL
Warren L.
Nothing but a runaround with them.
Yes, I bought a Pyle Guitar kit, which includes Guitar, Gig bag, Guitar Strap, Capo, and Extra string set.
I reached out to Pyle about the discrepancy and was taken through lengthy proof of purchase process. I am thinking "okay" no problem. Yet, after several pictures, uploaded receipts, emails back and forth, I was getting the impression I was getting the run around.
Finally, the representative informed me there was nothing they could do for me. I suspicions were valid, I "was" getting the run around. I will not buy nor recommend Pyle to anyone for their products or customer service.
Response from Pyle AudioAug 12, 2026
We sincerely apologize for the frustration and inconvenience you experienced. We understand how disappointing it is to go through multiple steps and communications without receiving the resolution you expected.
We’re sorry that your experience with our customer service did not meet your expectations, and we truly appreciate you taking the time to share your feedback.
VR
Vicky R.
Bought a Pyle speaker through Amazon
Bought a Pyle speaker through Amazon. Charged it over night for the first time. Very lucky it didnt burn down property. The smell of toxic burning coming from it was awful. Have tried contacting Pyle UK directly and no joy.
Had a quick response from Pyle apologising and asking for email address. Nearly 48 hours later still havent heard from then
Response from Pyle AudioJul 13, 2026
Hi Vicky,
We're very sorry to hear about your experience, and we're relieved to know that no one was harmed. What you've described is very concerning, and this is certainly not the experience we want our customers to have.
Could you please provide your email address so we can reach out to you directly and work toward a resolution as quickly as possible?
Thank you for bringing this to our attention, and we apologize again for the inconvenience.