Pyle Audio Reviews | Read Customer Reviews of pyleusa.com

Pyle Audio Reviews | Read Customer Reviews of pyleusa.com

Pyle Audio reviews

385 approved reviews, newest moderated first

Donald B.
Apr 12, 2025
Good product
Good product, great price.
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Rick P.
Apr 8, 2025
Probably not your fault
Probably not your fault, but you did choose USPS for delivery. Package was received damaged, back side of amp had broken case. Amp still works, so there's that.
Response from Pyle AudioApr 9, 2025
Hi Rick, Thanks for letting us know about this issue—we’re sorry your package arrived damaged. While we can’t control shipping conditions, we’re always here to help with anything else you might need. If you have further questions or concerns, feel free to contact us at 📧 [email protected] or ☎️ (718) 535-1800. We appreciate your understanding!
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John H.
Apr 8, 2025
good company to deal with
good company to deal with, thanks
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Todd W.
Apr 8, 2025
Terrible customer service.
I received a defective receiver. I called customer service . After 20 minutes of very difficult communication and troubleshooting the device they agreed to refund my purchase. She told me I would receive an email to confirm this. After over a week, I never received an email. I sent an email to Pyleusa to return the item and also received no response.
Response from Pyle AudioApr 8, 2025
Hi Todd, We sincerely apologize for the inconvenience and the lack of follow-up after your call with our support team. Your experience is not what we aim to deliver, and we truly regret the delay in communication regarding your return and refund. Thank you for bringing this to our attention. Please email us at 📧 [email protected] with your order number and details so we can prioritize your case and ensure it is resolved quickly. You can also reach us by phone at ☎️ (718) 535-1800. We’re here to help and committed to making this right.
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customer
Apr 6, 2025
Maybe the only low profile speaker out there
Pyle low profile marine speakers fit perfectly in the doors of our classic Mercedes Benz project. Thank you.
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Jonas G.
Apr 4, 2025
No Refund After Returning Item
I did not get a refund after returning an item. According to USPS tracking number 9434611206211264393913, my return was received on March 24 (RMA#: RN250312728). I sent them several emails over the course of several days, and they said they will process the refund within that day or have processed it already. This is a lie because to this day, there is still no refund. My emails to them are not getting anywhere. They are just giving me the runaround and we're going in circles. Wasted a lot of time on emailing them. Their customer service is the worst.
Response from Pyle AudioApr 5, 2025
Hi Jonas, We’re truly sorry to hear about your frustrating experience and the delay in processing your refund. We understand how important timely and transparent communication is, and we apologize that we did not meet your expectations in this case. Thank you for providing the tracking and RMA information — we’ve escalated your case internally for immediate review. Please rest assured that we’re working to resolve this and ensure the refund is properly processed. If you haven’t already, please reach out to our support team at 📧 [email protected] or ☎️ (718) 535-1800 with your order and RMA number so we can assist you directly and make things right.
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Yumiko L.
Apr 3, 2025
It was quick response when I asked.
It was quick response when I asked.
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Van S.
Apr 3, 2025
Horrible product
Horrible product
Response from Pyle AudioApr 3, 2025
Hi Van, Thank you for your feedback. We’re sorry to hear you had a negative experience with one of our products. This is certainly not the quality we aim to deliver. We’d appreciate the opportunity to make things right—please contact our support team at 📧 [email protected] or 📞 (1) 718-535-1800 so we can assist you directly.
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