Pyle AudioPyle Audio has been a trusted name in professional and home audio since the 1960s, offering high-quality, affordable sound solutions. From car and home audio to PA systems and megaphones, our products are built for superior performance. Enjoy free shipping on all orders and a 3-year warranty. Need assistance? Contact our customer service team at (888) 318-7953.
Pyle Audio (pyleusa.com) has 385 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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Claim this listingAppliances & Electronics · Brentwood, New York
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Appliances & Electronics · Jackson heights, New York
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Appliances & Electronics · New York City, New York
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Appliances & Electronics · New York, New York
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385 approved reviews, newest moderated first
Bruce B.
Got exactly what I needed. Works perfectly. The only issue I experienced was that it was discoverable on Bluetooth under a different name than was mentioned in the instructions. I eventually found it and I'm able to use my outdoor speakers again!
Tom
Speaker works well, but arrived without a strap.
Response from Pyle AudioJun 6, 2025
Hi Tom, Thanks for sharing your experience! We’re happy to hear you’re enjoying the speaker, but we apologize for the missing strap. Please get in touch with us at 📧 [email protected] or ☎️ (718) 535-1800, and we’ll make sure to send the strap your way as soon as possible. We appreciate your support and look forward to getting this sorted for you!
Joshua M.
I was fraudulently charged for an order because support was an AI bot instead of a human who could understand the very simple words "I do not want this order, I found an upgraded product on your site which I need instead and have already purchased that one."
Response from Pyle AudioJun 4, 2025
Hi Joshua, We’re truly sorry to hear about your experience and the frustration caused by the misunderstanding during the order process. While we aim to streamline support with AI tools, we understand that nothing replaces real human help when it matters most. We’d like to make this right for you. Please reach out to our team at 📧 [email protected] or ☎️ (718) 535-1800 so we can review your order details and help resolve the issue as quickly as possible. Thank you for your feedback — it helps us improve.
Austin B.
Absolute worst support of all time. Bought a treadmill and received it very damaged. They take weeks to respond and end up sending the wrong parts. Then after everything will not help me return it at all. 4 months since I bought it and haven't been able to use it or return it. Don't ever use this company
Response from Pyle AudioMay 22, 2025
Hi Austin, We’re truly sorry to hear about your experience, and we sincerely apologize for the delays and frustration you’ve encountered. This is not the level of service we aim to provide, and we understand how disappointing it must be to wait this long without a proper resolution. We want to make things right. Please contact us directly at 📧 [email protected] or ☎️ (718) 535-1800 with your order number and case details, and we’ll prioritize your request to find a solution as quickly as possible. We appreciate your patience and the opportunity to improve your experience.
Phyllis
We got the speakers timely. However we needed to exchange for smaller size. We emailed 3x and also chatted-but no response. No phone to contact them. Disappointing!
Response from Pyle AudioMay 11, 2025
Hi Phyllis, Thank you for your feedback, and we’re very sorry to hear about the difficulty you had reaching us regarding your exchange. That’s not the experience we want our customers to have, and we sincerely apologize for the lack of response. We’d like to make this right—please reach out to us directly at 📧 [email protected] or call us at ☎️ (718) 535-1800. Our team is ready to assist you with the exchange and ensure it’s resolved quickly. We appreciate your patience and the opportunity to improve your experience.
Allison W.
I inherited the device when I purchased the building and it worked well for a little bit. Then had trouble with it playing the USB finally got that to work for a little bit. Then it wouldn’t play it anything at all so I bought another one. Can’t get the USB to work on that one. And I had emailed a few times and not getting any help.
Response from Pyle AudioMay 5, 2025
Hi Allison, We’re sorry to hear about your experience and truly appreciate you bringing this to our attention. We understand how frustrating it is to run into repeated issues and not receive timely support. We’d like to help resolve this as quickly as possible. Please reach out to us directly at 📧 [email protected] or call us at ☎️ (718) 535-1800 with the model number and a brief description of the issue, and our team will prioritize your case. Thank you for your patience—we’re here to make things right.
Ralph G.
I received a PPHP1249KT Active and Passive PA System Kit. The sound quality is great when you team this up with something other than the mic included. I have a Tonor TW820 Wireless Microphone and it sounds fantastic. The only negative comment I have concerns the User Manual. It doesn't give you any guidence on how to hook up a Pyle 6 channel mixer that I also own to the system. It really only shows you what it includes in the box you receive. 2 boxes came in one very large box.
Chris E.
Quick turn around without jumping through hoops and other things.