Pyle AudioPyle Audio has been a trusted name in professional and home audio since the 1960s, offering high-quality, affordable sound solutions. From car and home audio to PA systems and megaphones, our products are built for superior performance. Enjoy free shipping on all orders and a 3-year warranty. Need assistance? Contact our customer service team at (888) 318-7953.
Pyle Audio (pyleusa.com) has 385 customer reviews on Five Star Index, with an average rating of 3.2 out of 5.
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385 approved reviews, newest moderated first
Elizabeth T.
My speaker messed up. I bought it this past November. I sent a message to Pyle asking for a piece replacement. They mentioned they didn't have one but would send me a new speaker instead. Arrived within two weeks of my original message.
Cindy L.
We had a broken part when we received our AC/heater and contacted the customer service. They were very helpful and prompt. Highly recommend this company
Rachael W.
The complication and level of data and requirements to redeem the included offer for a FREE gift, was unacceptable and unclear. This is a blatant data grab. Product was UN impressive for the level of performance. Will not purchase this brand again.
Response from Pyle AudioApr 2, 2025
Hello Rachael, Thank you for your honest feedback, and we’re truly sorry to hear about your experience. We aim to make our free gift redemption process simple and rewarding, and we regret that it came across as complicated or unclear. We also apologize if the product didn’t meet your expectations — that’s never the experience we want for our customers. If you’re open to it, we’d appreciate the chance to understand more about your concerns and help make things right. Please reach out to our support team at 📞 (718) 535-1800 or https://pyleusa.com/pages/contact-us. Your feedback helps us do better.
Liz M.
Pyle support was quick and easy to use and they took care of my problem in a timely manner.
Maria M.
Very helpful reps
Ross F.
Have used Pyle Audio equipment for several years and like the product. Due to a recent microphone failure we needed to purchase another system. I called Pyle customer support with a couple of compatibility questions regarding hybrid (virtual/physical) meetings. The person I dealt with had absolutely no clue what I was talking about and could offer nothing beyond "you want to buy a micrphone?". Sad.
Response from Pyle AudioMar 27, 2025
Hello Ross, Thank you for being a loyal Pyle Audio customer—we truly appreciate your continued support over the years! We’re sorry to hear about your recent experience and appreciate your feedback. We’re committed to improving our service, and your feedback is valuable in helping us do that. If you’re still in need of guidance or have any unresolved questions, please feel free to reach out again at (1) 718-535-1800 —we’d be happy to connect you with a product specialist who can provide accurate and detailed support. Thank you again for bringing this issue to our attention.
Don I.
Quick processing but specific written instruction manual differs slightly from actual rechargeable battery product
Martha J.
NutriChef has customer satisfaction down to a science. I received 2 sets for a birthday gift in 2023. One is a set of cookware, and the other is a bakeware kit. When I registered for the company's one year warranty, they offered to extend it an additional 3 months for free. That warranty helped when one of my pans got discolored on the bottom early on. And recently I wrote to NutriChef about a small imperfection in one of my non-stick cake pans. Both experiences were great. They emailed me back very promptly and verified which pieces were flawed. I sent a photo or two to help them, and then within a week the replacement arrived. You rarely get service like this, and especially with friendly people who don't make you jump through hoops. That's good ethics, and I will check out their products first when the time comes to expand my kitchen ware. The quality is very good too!