Cheri E.
This catfood will make your cat sick
This catfood will make your cat sick, I had used it before and they got diarrhea, I forgot and purchased it again,same thing, they all got sick. It's disgusting garbage, don't use it.
Nourishing pet food and pet products. Find the right dog food, cat food, and treats for the pets that enrich your life.
Purina (purina.com) has 199 customer reviews on Five Star Index, with an average rating of 1.8 out of 5.
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Cheri E.
This catfood will make your cat sick, I had used it before and they got diarrhea, I forgot and purchased it again,same thing, they all got sick. It's disgusting garbage, don't use it.
Robert P.
I have been a customer of Purina Pet Foods for over fifty years and a customer of there online app since it started. I have submitted dozens of receipts for purchases of their products and successfully received points for discounts on future purches. Buy, recently I purchased a 40 lb bag of Purina Pro Plan, took screen shoots of all parts of my eBay purchase receipt and submitted them multiple times, rejected by Purina. I pleaded my case, past history with Purina, past purchases with Purina and ask for a higher up review, still denied. Apparently Purina thinks I trying too cheat to get/make points for discounts of their products. Well like I said, I am 79 years old, retired, on a fixed income and a veteran, so, do you think I am trying to cheat Purina?
Brigitte “Bibi” R.
On achète la pâte purina urinaire st-ox saveur dinde et abattis et dernièrement on a remarqué que non seulement la quantité a ete réduite dans la canne mais en plus il y a beaucoup moins de morceaux. En plus si mon chat ne l'a,mange pas tout de suite, elle sèche dans son plat. Au prix ou ca coûte, on l acheté a la caisse en plus des croquettes de la même marque ce qui revient très cher a chaque mois, On va regardé pour trouver une marque. Brigitte roy J apprécierais une reponse
Chris S.
I have been a purina pro climb member since 2008. Since they changed there app I have nothing but problems. Can’t submit receipts, can’t get product coupons, & when redeeming some points was supposed to get 2 $25 gift cards and only got 1. They do answer my email complains, however I shouldn’t have to go through all that to get my rewards. Very disappointed with the new update
AW
Waste of time. Purina discontinued the product my cat has been fed for 10 years. I have tried several other kibbles, including the one Purina recommends - he would not eat it. I threw them all out. He's underweight already. A call to Purina resulted in 20 minutes of wasted time; no viable alternatives offered. I inquired about samples of other products to see if he would accept - the only 'advice' was to download the Purina app and check for freebies. This is a total failure on their behalf. What an embarrassment for Nestle, the parent company. Purina is dead for me, and it should ne for everybody else.
Rachel G.
Purina made my cat extremely sick recently. Switched immediately to a new diet because of the extreme vomiting and he's been ok since. Something is seriously wrong with this product
Skeeta
I learned a couple months ago to call Purina for free coupons once a month. I'm elderly and low income. Customer Service Reps had been cooperative until recently when I requested another month issue. Was told they are low in supply and only give $1 off coupons, but under rare circumstances you could receive a couple of free coupons. No definition of rare circumstances, although asked. I searched for the CEO's email in St. Louis for direct correspondence about this sudden surprise change and sent it off, knowing they are closed on the weekend, in hopes she'll receive it Monday. 2 hours later I received a missed call and voicemail from a supervisor. I return the call, taking 3 tries later to reach a live person. When I do speak to someone I'm questioning why a supervisor is calling me or possibly intercepted my CEO email. Finally I'm speaking with a supposed woman supervisor, working at home, won't answer the initial questions but I have a case number. Why? She states Purina is cutting back on coupons, no explanation of rare circumstances and states they will review people's request on a case by case situation. Further inquiries were fruitless, she wanted to clock out, stating I'd hear back from someone from Purina within a month. Not holding my breath nor begging like a poor pauper. Nothing like being left daunted and dismissed. I figure coupons are cutting into their profit margins. Inflation at its best in our crap economy. Yet they promote and ego stroke how much money they donate to nonprofits in pet products. Haven't found any nonprofits in my area they fund. Like they don't get a huge tax write-off!! All about the money. Guess I'll take my business elsewhere. UPDATE- The squeaky wheel gets the grease. Got a call recently from a Purina upper management woman. Explained my dilemma. Was very compassionate and sent me out a "googie bag" with about 6 months supply of coupons I needed. Told to keep in touch when I run out. Wish the rest of the world was cooperative to those in need. It pays to be persistent, not beg. I change my vote to 5 STARS!!!
customer
My Labradoodle puppies love their Purina puppy kibble😊