PurinaReviews of purina.com

I learned a couple months ago to call Purina for free coupons once a month. I'm elderly and low income. Customer Service Reps had been cooperative until recently when I requested another month issue. Was told they are low in supply and only give $1 off coupons, but under rare circumstances you could receive a couple of free coupons. No definition of rare circumstances, although asked. I searched for the CEO's email in St. Louis for direct correspondence about this sudden surprise change and sent it off, knowing they are closed on the weekend, in hopes she'll receive it Monday. 2 hours later I received a missed call and voicemail from a supervisor. I return the call, taking 3 tries later to reach a live person. When I do speak to someone I'm questioning why a supervisor is calling me or possibly intercepted my CEO email. Finally I'm speaking with a supposed woman supervisor, working at home, won't answer the initial questions but I have a case number. Why? She states Purina is cutting back on coupons, no explanation of rare circumstances and states they will review people's request on a case by case situation. Further inquiries were fruitless, she wanted to clock out, stating I'd hear back from someone from Purina within a month. Not holding my breath nor begging like a poor pauper. Nothing like being left daunted and dismissed. I figure coupons are cutting into their profit margins. Inflation at its best in our crap economy. Yet they promote and ego stroke how much money they donate to nonprofits in pet products. Haven't found any nonprofits in my area they fund. Like they don't get a huge tax write-off!! All about the money. Guess I'll take my business elsewhere. UPDATE- The squeaky wheel gets the grease. Got a call recently from a Purina upper management woman. Explained my dilemma. Was very compassionate and sent me out a "googie bag" with about 6 months supply of coupons I needed. Told to keep in touch when I run out. Wish the rest of the world was cooperative to those in need. It pays to be persistent, not beg. I change my vote to 5 STARS!!!

Depuis 2 mois mes chats sont malades en mangeant les purina one, ils ont été élevé avec ces croquettes " hot gamme", ils ont TOUS la chiasse....impossible de joindre Purina pour leur demander ce qu.ils ont changé dans les ingrédients....( tjs un truc qui , comme par hasard bug qd on essaye de leur écrire....), bref j.ai du changer de marque....je trouve bien dommage d'être prise pour une vache à lait Serviteur

Have been a regular purchaser of Felix cat food for many years. However the price of the food has gone up and the quality down(less meat). Also, there are always supply problems. Both Woolworths and Coles had no meat food, only fish and I haven’t seen the 24 pack boxes for ages. Have started using Dine which our cat loves.

New naturally delicious. Since when do cats eat green beans. Also 80grams instead of 100 grams Do purina think we would not notice

The Purina Cat Chow Indoor is the only thing my (5)Cats will eat plus it is good for them regardless if a cat is indoor or outdoor. I give them 3 stars because customer service isn't all that great, trying to enter in points once to redeem for merchandise and I was hung up on or something to that. Needless to say it wasn't worth the trouble let alone their merchandise to redeem points for they want way too many points and one can only enter in so many a month before getting blocked from entering any for 90 days or so or at least it is for me. Thinking of trying to get my cats used to another indoor dry cat food.