PurinaReviews of purina.com

I have been attempting to receive a coupon that I redeemed with points earned for Purina ProPlan Sport. Been 6 weeks and no coupon as of yet. Been on hold for one hour 20 minutes! That’s after being hung up on. They don’t even provide an email so that you can contact them. Only a snail mail address. When they charge $90 for a 33 lb bag of dog food I expect better customer service. I have read some pretty lousy reviews as I’ve been on hold. Makes me wonder if there was an issue with their food that no one would talk to me.

Meine Katzen lieben, das Futter von Felix (purina). Als kleiner Zusatz, war der Felix Club eine tolle Sache, weil man Punkte sammeln konnte und dementsprechend auch zusätzlich tolle Prämien sammeln konnte... Jetzt wurde dieser offensichtlich angepasst, sodass es nur noch Ramsch als Prämien gibt.. es lohnt sich also nicht mehr.. im besten Fall Geld sparen, wenn die Katzen auch anderes essen....

Been feeding both my cats this for around 3 years with no issues. The packaging has recently changed so I'm presuming so has the recipe as it now makes both my cats violently sick. Not impressed .. big unnecessary vet bill .. never use any of your products again.

When you order the coupons with the points that you earn, you have to fight them to get it, email them several times and then they'll give you some excuse why they won't like their. Don't like your attitude. Well g. I wonder why people would have an and attitude when they're not getting what they've ordered and legitimately paid for without having to struggle and email them several times. Don't bother using it. It's a waste of time!

In the beginning the app was great. I uploaded my receipts and received my points , no problem. Now I have to upload my receipts multiple times because they get rejected "too blurry" when it's very legible and clear on upload; or in some cases it's rejected because "this receipt has already been submitted" when I just purchased the product(s) minutes before uploading; I don't get credit for all the products I bought on a receipt; when contacting customer service the rep says I am correcting the problem for you now (especially "Roma"), but checking even the next day it is not corrected. And lately, whereas rewards used to arrive in the mail within 7 to 10 days (usually sooner), my last coupons took 4 weeks. Extremely frustrating.

been using purina for years with gourmet perla for my cat. The most recent box has made her very ill. when you go on the website on contact us, there is no way to contact them after a google search it seems alot of peopl are having this issue all of a sudden

Non acquistate sul sito online, dopo 2 ordini andati a buon fine al terzo ci ho rimesso 137€ la merce non é mai stata consegnata e nemmeno il rimborso nonostante mi avessero scritta che era stato emesso il rimborso. Insomma dei truffatori

I had an excellent experience with Purina's online sales. Because some reviews were so polar opposite to my experience, I want to be clear that I purchased directly from Purina at shop.purina.com. I had purchase their probiotic at the advice of my veterinarian. Purchase was handled perfectly and I did save some cash by buying directly from Purina.