Robert P.
Customer Retention …
I have been a customer of Purina Pet Foods for over fifty years and a customer of there online app since it started. I have submitted dozens of receipts for purchases of their products and successfully received points for discounts on future purches. Buy, recently I purchased a 40 lb bag of Purina Pro Plan, took screen shoots of all parts of my eBay purchase receipt and submitted them multiple times, rejected by Purina. I pleaded my case, past history with Purina, past purchases with Purina and ask for a higher up review, still denied. Apparently Purina thinks I trying too cheat to get/make points for discounts of their products. Well like I said, I am 79 years old, retired, on a fixed income and a veteran, so, do you think I am trying to cheat Purina?

