PurePath Reviews | Read Customer Reviews of purepathshop.co

PurePathReviews of purepathshop.co

3.5260 reviews
Pet Stores
3140 W Main St, Riverton, Wyoming

Directions Website

PurePath

About PurePath

At PurePath, our mission is simple: create practical, high-quality products that solve everyday problems for pet owners. Our flagship Pet Hair Cleaning Glove is designed to remove embedded pet hair from furniture, carpets, bedding, clothing, and other fabric surfaces quickly and effectively.We focus on product quality, honest communication, and continuously improving the customer experience. Every piece of customer feedback helps us improve our products, shipping processes, and support.We understand that no business is perfect, and we're committed to resolving issues fairly and professionally whenever they arise. If you've had an experience with PurePath, we'd love to hear your feedback. Your reviews help us continue improving and help future customers make informed decisions.Thank you for supporting PurePath and for trusting us to help keep your home cleaner and more comfortable for you and your pets.

PurePath (purepathshop.co) has 260 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.

Also known as: purepathshop.co
Website: purepathshop.co
Category: Pet Stores
Location: Riverton, Wyoming
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 22% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

How we calculate scores

Is this your business?

Correct your details and reply to customers in public. Both are free.

Claim this listing

More in Pet Stores, Wyoming

Directions Write a review

PurePath reviews

260 approved reviews, newest moderated first

Hannah H.
Oct 2, 2026
Needs perfect conditions
It works - if the surface is completely flat and hard. The couch is squishy, so it didn't really work. The dog bed is lumpy so it didn't work. Blankets are too soft, so it didn't work.
Report
Roberta
Oct 1, 2026
Does not work
It did not work on my truck seats, couch, chair, rug. It did nothing.
Response from PurePathOct 9, 2026
We appreciate you trying it at home and in the truck, Roberta. Since it hasn't worked out for you, our 60-day money-back guarantee applies. Send your order number to [email protected] and the team will guide you through the next steps.
Report
suzi C.
Oct 1, 2026
First time using!
I received 2 mitts to spain, and they worked exactly how they were described on the website. Very happy!!
Response from PurePathOct 9, 2026
Thank you so much for sharing your experience! We're delighted to hear that your two mitts arrived safely in Spain and worked exactly as described. Your satisfaction means a lot to us, and we truly appreciate you choosing PurePath!
Report
Sharon
Sep 30, 2026
This product does not work on my Great…
This product does not work on my Great Dane’s short hair. They say there is a 60 guarantee, no questions, but when I contacted them the day after it arrived they first offered me 30% then 50%. Why would I want to pay anything for something that does not work!! I will be disputing the charge with my CC company. I would recommend caution with this company!
Response from PurePathSep 30, 2026
You contacted us the day after delivery and should have had your money back that week. Instead you were offered 30% and then 50% for a product you found did not work for your dog. We understand why you are frustrated, especially after relying on the 60 day guarantee. Please reach out to [email protected] so we can address your refund request directly and help get this resolved.
Report
Joan A.
Sep 29, 2026
Works just like shown!
I just received this today. I have two corgis. Shedding is constant, so hair removal is daily. This glove works exactly as seen in the advertising. So far I’m very happy. PS. What is the fine toothed comb for that came with it?
Response from PurePathSep 30, 2026
Thank you so much! 🐾 We’re glad the glove is working well for your two corgis! The fine-toothed comb is included for removing loose fur from the glove after use, so you can easily clean it and get it ready for the next use. Best regards, PurePath Customer Service 🐾
Report
Lartiste E.
Sep 29, 2026
No gimmick, awesome pet hair removal glove!
Thé product (hair removal glove) works JUST AS presented in ads, saves SO MUCH time and resources, and customer service was awesome! Shipping a little slow but was free so, no true complaint on my part. Would order from this company again and have purchased enough gloves as Christmas gifts for pet parents in my family, knowing how much they will appreciate this tool!
Response from PurePathSep 29, 2026
Thank you so much for the wonderful review! 🐾 We’re so happy to hear that the glove works just as you hoped and has made pet hair cleanup easier for you. It means a lot to know that you’re even choosing PurePath gloves as Christmas gifts for the pet parents in your family. We truly appreciate your support and kind words about our customer service! We hope everyone enjoys their gloves, and we’d be happy to have you back anytime. 💛 Best regards, PurePath Customer Service 🐾
Report
Sue S.
Sep 28, 2026
VERY DISAPPOINTED
VERY DISAPPOINTED. Website is very hard to navigate and once something was in your cart you couldn’t remove it so I had to place the order thinking I’d just return the extra items. Well they won’t refund or take them back. Said because of the checkout process!!?? Site really feels like a scam. The items were never opened and encased in plastic. Really feels like a scam
Response from PurePathSep 30, 2026
You picked one thing at checkout and were billed for another. That is our fault, not a misunderstanding on your part, and I have refunded the unwanted item. We are fixing the cart problem behind it. You are right too that the issue should have been handled more clearly. I am handling this myself from here. You will receive an email confirming the refund.
Report
Anna A.
Sep 28, 2026
At first I was very sceptical
At first I was very sceptical, but with the 2 for 1 promotion I’ve decided to buy and try the glove. THE BEST DECISION THE BEST PRODUCT RECOMMEND TO ALL PET OWNERS BOUGHT 2 more for my son’s household and my daughter’s household HIGHLY RECOMMEND TO BUY THIS ORIGINAL BRAND THANK YOU FOR YOUR HONESTY IN DESCRIPTION AND DELIVERY OF YOUR PRODUCT Happy customer Anna
Response from PurePathSep 30, 2026
Thank you so much, Anna, for sharing your experience! 🐾 We’re thrilled to hear that the glove exceeded your expectations and that you’ve already recommended it to your family. It means so much to know you’ve come back for more and are happy with both the product and your experience with PurePath. Thank you for your wonderful support! 💛 Best regards, PurePath Customer Service 🐾
Report