Michael
Excellent customer service
Excellent customer service
Response from Purely StorageApr 19, 2019
Thank you Michael, we strive to provide the very best service.

Purely Storage operates 28 facilities in California, Nevada, Arizona and Texas. Check out our website www.purelystorage.com for more information.
Purely Storage (purelystorage.com) has 421 customer reviews on Five Star Index, with an average rating of 4.5 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing
Moving & Storage · Marlton, New Jersey
Excellent

Moving & Storage · Brooklyn, New York
Excellent

Moving & Storage · San Francisco, California
Excellent

Moving & Storage
Excellent
421 approved reviews, newest moderated first
Michael
Excellent customer service
Response from Purely StorageApr 19, 2019
Thank you Michael, we strive to provide the very best service.
Deana
I have rented from purely storage twice and have no reservations. I would recommend them to anyone. They're open seven days a week, very clean, secure and excellent customer sevice.
Response from Purely StorageApr 19, 2019
Thank you Deana, we are always happy to help when you need us!
Donald
Very pleasant and professional staff. Clean facility. Pleased with our experience.
Response from Purely StorageApr 19, 2019
Thank you Donald, it's a pleasure to do business with you.
Allen
Girl’s in the office are great! Unit was clean! Access hour are good! Fresh paint, new name,same great service!
Response from Purely StorageApr 19, 2019
Thank you Allen, we are so glad you're enjoying our improvements!
Daniel P.
Clean facility and great customer service
Response from Purely StorageApr 19, 2019
Thank you Daniel, we greatly appreciate you taking the time to review us.
Elaina
The only reason I gave this place 2 stars is because the manager, Dodie was AWESOME. She made everything easy and we communicated well, and she was empathetic to our situation of moving from out of state. HOWEVER, This storage facility is infested with mice and homeless people. Our belongings were covered with mice feces after only being stored for a short time. We stopped in frequently to move and store things and there was always homeless people lurking, hanging out or sleeping in the stair well areas, and a few times we could even hear them fighting. I did not feel safe coming and going especially late at night and when I was alone with my 2 small children. It borders a pretty rough area of town. and sits next to a huge open desert (Explaining the mice?) Anyway, I would not use this place again. Over half of our stuff had to be thrown out because of rodent damage.
Response from Purely StorageApr 2, 2019
Thank you for letting us know your thoughts Elaina. Unfortunately we cannot control the wild life in the area but we try to limit their interest in the property by not allowing storage of any food (including pet food) and placing pest control stations all over. This is the first time we are hearing of the homeless situation and are very sorry you felt unsafe on our property. However rest assured our manager lives on site and does routine walks to ensure no one is on property after hours or ever trespassing, along with many security cameras keeping an eye out.
Jose G.
This storage Purely storage has excellent management they are understanding willing to take time stop and listen to their customers needs and problems very clean place anyone would be happy with them they do the most important thing show respect for everyone I would recommend thier service to everyone
Response from Purely StorageMar 26, 2019
Thank you Jose, we really appreciate your kind review. Our team is always ready to help!
Pamela
Purely Storage has the best prices in town. I reserved on line during the rainy season. I called in prior to arrival and the gal advised me that she swapped me into a different unit as the one assigned had a leak. Fast rental process. Well informed of key rules. Cane in a few weeks later with a question and was informed of a recent tenet mailer which notified benifit attached to the insurance available to purachase through the office. Very friendly group.
Response from Purely StorageMar 25, 2019
Thanks Pamela, we greatly appreciate your business and your lovely review!