Purely StorageReviews of purelystorage.com

Response from Purely StorageApr 21, 2020

Thank you Tamara. Unfortunately our system doesn't allow for specials to automatically transfer when changes are made to an account, but our corporate office is always happy to help. I'm glad we were ablet to get this fixed for you.

Response from Purely StorageApr 17, 2020

Thank you for your review Joe. We do have pest control stations around property, thoroughly clean units after a customer moves out, and we have a strict no food of any kind policy to try to eliminate rodents, but sometimes they do sneak in. I am sorry to hear they got to your unit, and I have let management know to monitor the pest situation more closely so we can hopefully get them eliminated.

Response from Purely StorageNov 8, 2019

Thank you for letting us know your thoughts Jeremy, I'm quite sorry to see you felt uncomfortable at our property. I'd like to know which location this took place at so I can address the issue, please let me know at [email protected]

Response from Purely StorageSep 25, 2019

This is concerning to us as we aim to have every unit clean and ready for rent. This is also why we encourage customers to view the space with our manager before renting it so our manager can be aware and find you a similar space if necessary. We definitely do not want our customers coming in contact with any mess.

Response from Purely StorageJul 17, 2019

Thank you for letting us know your thoughts David. We do our best to keep our prices competitive to offer you great service for a great value, and often run specials for our new customers.

Response from Purely StorageJan 21, 2019

Thank you, we are always looking for ways to improve! We are aware some doors need work and are in the process of getting that fixed, and in the meantime we appreciate your patience with us.

Response from Purely StorageDec 4, 2018

Thank you for taking the time to let us know your thoughts Jared. We do our best to keep our prices competitive to offer you great service for a great value. Unfortunately the smallest unit we offer is a 5x5, which is about the size of a closet, but our staff would be happy to show you and help you find a perfect fit.

Response from Purely StorageOct 8, 2018

I am sorry to see this Mathew. I'd love to know more about what has happened to you, please reach out to me at [email protected] so I can get more information and see what changes may need to be made.