Angela
Not sure what happened
I placed an order online after much research and this company had a great rating and their website was user friendly and easy to order from. After placing my order and receiving my confirmation I waited a few days before checking for shipment information. Website did not show my order had shipped so I sent out and email. I received a response within 2 minutes informing me to expect my order to ship within 14 days from ordering. They also had a paragraph about being slammed with orders but that they were working extra hours and weekends to get the orders out. But assured me they had plenty of product. Well, here we are 20 business day later, I have sent 2 emails requesting an update on my order......No response at all this time. And the website still does not show any shipping for my order. I had high hopes that this company would deliver good service and products. Now I am feeling very disappointed. I am willing to give another rating on the actual product (if I receive it).

