unhappy, frustrated C.
unable to reach company and no product
I placed an order 5/10/12. I received a notice that my credit card had been charged. After not hearing anything and not receiving the product, I sent an email to make sure that they had rec'd my order. The company never responded to the email. I waited a few days later and made several attempts to call the company. I always rec'd a busy signal or it just rang but no one ever answered. On 5/24/12 since I haven't heard anything from the company about my order I decided to call paypal to see what I should do. They informed me that a claim needed to be filed because I had given them plenty of time and plenty of opportunities to answer the telephone or an email. After paypal initiated the claim, the company has 10 days to reply. I have yet to hear anything back from anyone. I have been charged for an order with no product arriving! I don't know what else to do if other than dispute it with my credit card company if no one replies to any of my concerns.

