Pure Health LLCReviews of purehealth100.com

I am still very excited to try your product, however, since it appearing on the Dr Oz show and you becoming so busy you have not kept clients informed in an adequet manner. Yes you used facebook but not everyone does. You should have had a generic email to let everyone know just what was going on and then let each of us know when you thought our product would be sent. You should have also kept each of us informed seperately as to when our product would be sent. I see that I have been charged and now have this to answer to but still have no idea if it has been sent or not. I should atleast get an email telling me what is going on. As for trying to reach your company by phone in the last 3 weeks, try impossible. Being so busy you should have had a message on you phone apologizing for the inconvenience. I have been in a business that ships daily and run into this type of , OMG, times also. It is a learning experience for the company. Main thing is to let your customers know whats happening and not just on facebook or twitter. Generic emails and a message on your phone. Look forward to trying your product. Aloha, Wendy Martin

I ordered, unfortunately, before I read the reviews on Facebook. I understand that you were swamped with orders following the Dr. Oz segment on the Green Coffee Bean Extract. However, I feel it should have been your responsibility to inform the consumer on your web page, before I was able to confirm my order, that it would take a very long time to receive the product. Even an email following my order explaining the delay would have better than what I have experienced. I ordered several weeks ago, had to ask when my order shipped because it was taking too long, and was told to expect it in 3-5 days. I still haven't seen it, and I'm starting to think I was scammed.

I realize that this company was overwhelmed with orders due to Dr.Phil, but they should have explained the orders were so delayed before accepting payment. Very dissatisfied with the company and will not order in the future, nor recommend them.

not happy... my order was made on 5/10/12 with a no show of product by 5/29, then because I didn't print my receipt out I went looking for "Pure Health" on line only to hook up with a Doc that says he has heard from several people in regards to not receiving product, his line is another "Pure Health..." and that he is calling in the FBI in regard to fraud.... well next i find the correct Pure Health, print my receipt and it says my order was sent on the 28th, Memorial Day! so I am on hold for a couple more days in hope of receiving .....

I placed an order on 5/5/2012 on 5/10 I recieved a general email telling me they were behind on their shipments. I was not able to reach anyone by phone or email to check the status of my order. Even when I finally recieved an email telling me it had shipped I still did not have a tracking number or any idea of when to expect my order. The email said my order shipped on 5/24 and I did not recieve it until 5/31 my order took almost 1 month from the time I placed my order until I received, so if you want it in a hurry it's not going to happen.

Still waiting on an order from a month ago. Very unprofessional and slow. If it wasn't for the deman of the coffee bean from the Dr. Oz show they would propably go out of business.

Well, I was excited to make my purchase. I found it easy to order. After the order was placed an email with confirmation was sent. I thought all was well...That was May10. Today is May 31. I have yet to recieve my order. I have been trying to get a hold of anyone at the company. Finally, yesterday I did. It was on back order? It would have been nice to get that information. It would have made me feel more confident in the company if I could have spoke with someone sooner. I was afraid that I was being taken. I was told I should see it next week.......

I realy liked the first order experience. So i placed a second order, over a month ago. no longer waiting for it. I whent to in-town (the -vitamin-shoppe) and got what I need it. Thanks any way.