Mark E.
Great products. Communication lacking.
You provide a great product. You could do a better job of managing expectations on product delivery. I take into consideration you are a small company and no doubt were deluged with requests via the Dr. OZ show. The delay the first time I ordered I lived with. Two weeks later ordering again and experiencing the same delay; not cool. You have a website. You should be using to your advantage. You could post a note on your home page informing people of the expected wait due to overwhelming demand and correctly set an expectation. From what I can see in the reviews, there are a lot of really angry consumers out there. No doubt because they had to wait. Good luck.

