Pure Health LLCReviews of purehealth100.com

Placed order and did not receive in a timely manner. Sent an e-mail to inquire about order but never got a response. Items arrived several days later.

It took two weeks for my product to arrive. After ordering and having payment taken, I think you should be able to track and be updated about the status of your order. Not only was this not an option but none of my emails or calls were returned. Not just poor customer service but NO customer service.***Now I have a second charge when I attempted to order and never got an invoice, my credit card has been charged and I have not received product. Charged twice!***Also, I was in Wal-Mart today and sure enough, the EXACT product was on the shelf for sale. Geesh...I would pick 0 stars if it was an option.

I received my item as promised with literature and info in perfect condition but the amount of time I waited for delivery was in my opinion; excessive. I ordered on May 4th did not receive order until June 2nd. Apparently company was not prepared for the increase in orders after product was featured on TV. I am actually looking for another vendor, I want to reorder but I don't want to wait another month to receive my item(s).

Pure Health customer service is exceptionally poor! They put you on hold forever. It is a "loop" that is used for phone calls. Even though they give an option to leave a message at a #, the box is full. When you do get thru and leave a message, no one gets back to you. I really believe they have only one person on the phone. They also seem to be understaffed in processing orders. They sent me the wrong product. I am trying to contact them to no avail. I have no choice but to look somewhere else to buy my product. Will not recommend them to anyone until they get their act together.

I placed an order and received and email stating that it had been placed. After a few weeks, I tried to track it. There was nothing there. I tried to call but could not get through. I emailed twice. I never received any response. After a month, I thought that it was not going to come. I thought maybe the order had been messed up somehow. Imagine my surprise when after a month my card was finally charged and the order came. I was never able to track the order or find out the status of the order. If was something that was back ordered that would have been nice to know. There was nothing. There was no contact in any way. I do not think I will order again if this is how it is going to be every time.

I had ordered a product on line from Pure Health that had been discussed on tv. A few days after I placed the order I had checked to see if it had shipped. It had not. I called Pure Health and was unable to get a person on the phone. Checking their facebook account, Pure Health explained that since this product had ben on tv, there was such a high demand that they were overwhelmed and to please be patient. As two week had passed since I placed the order and no activity was showing as far as my order shipping, I, after still not being able to get thru on the telephone, had cancelled my order via e-mail as Pure Health had suggested on their Facebook page. Needless to say, my order shipped three days later causing my checking account to be overdrawn which caused other problems. I then send an e-mail asking how to return the product and have my account credited since I had successfully purchased the product elsewhere. Guess what...no response. And then...I get this request to review them saying my opinion is important to them?! The product, PURE GREEN COFFEE BEAN EXTRACT, can now be purchased at GNC. I am greatly disappointed in the way this situation was handled. When products can be purchased elsewhere, expedience and customer service is the only thing that sets one company apart from another. I am extremely disappointed with Pure Health! Still, one week later, there has been no response to my e-mail.

Takes way to long to receive your order I placed my order on 5/16/2012 and I still have not received it and today is 6/6/2012 DO NOT USE THEM!!!!!!!!!!!!!

the products are good but when people place their order it will be nice if they don't have to wait 3 weeks to get it,,