Pure Health LLCReviews of purehealth100.com

Improved delivey time,same good quality,happier experience.

I received my order and it was short 2 bottles. I called up customer service and spoke with Judy. She had the additional 2 bottles sent out. Errors can occur anytime - it is how a company handles errors that really tells the story. Pure Health was excellent and I would recommend them to anyone.

Great service and products,

I ordered 6 bottles of black raspberry and received invoice for them enclosed with 6 bottles of green tea. Called 3 times and nothing has been done. Still want what I ordered but no one has taken care if the problem . Turned it over to am. Ex.

I don't purchase much in this line. But, I would highly recommend this company for quality and service.

It was the first order I made with Pure Health. After I waited 3 weeks and still had not received my order I decided to send an e-mail to ask how much longer it takes. They couldn't track my order down and replaced it with a new order. Then I received my order within a couple of days.

i love your products, i just starting taking them, i think its working...however the products i ordered (may 27th) just got here on thursday (june 14th) waaaaaaayyyyyyy too long to wait for that product. i really don't want to go no where else for these products because you have the purest and best priced products around. So could you work on getting them here faster? thanks!!

I placed 2 orders on April 29th, If I had rated this company before opening my packages, I would have given them a 4. Although my orders took much longer than expected (over 30 days) Unlike most reviews, when I emailed PureHealth with concerns, Shelly and Whitney responded very quickly and were both very helpful. Unfortunately, upon opening my orders, one order was right and one order was wrong. I emailed the company again, but this time my email was responded to by Emily Johnston. Sadly, Emily is incapable of reading an email. Neither the content of the message nor the basic information From, Sent, To, CC. Her first response to me, was simply the copy of my tracking info showing that I had received my package. I emailed again, informing her of her error, which I CCd to a second Pure Health Email address. I later received an email apologizing for her mistake, and stating that she "could' send a replacement order. I immediately sent a reply asking for more detailed information… expected ship date, tracking information etc. Emily did not respond to that email, but she RESPONDED to the CCd copy of the email I had sent earlier. Only this time her response was indignant and rude. Stating that she had already told me she'd send a replacement. I have had no further email contact with this company, and have been unable to reach anyone by phone. It is now June 17th, and I've been forced to escalate my dispute to a PayPal Claim. Maybe the delay in orders and all the mistakes have something to do with the fact that you can now buy their products on Walmart.com for $10 a bottle rather than $12. Update: Although I was never contacted again, by anyone from PUREHEALTH100, my replacement order finally arrived on the 21st.