Purebred KittiesReviews of purebredkitties.com

Purebred kitties is AMAZING!! After enduring and experiencing a horrible online kitten scam in which I paid thousands of dollars, and never received my fully paid for kitten, I turned to Purebred Kitties!! I was so worried that I would again be left without my dream kitten!! However, I couldn’t be happier!! Kim, from Purebred Kitties was an incredible person to come in contact with!! She was so reassuring, and comforting and allowed me to trust her and the professional business practice they have incorporated!! Maisie, my beautiful Devon Rex purr-baby, is healthy, playful and gorgeous!! Kim helped heal my soul and my heart!! THANKS Kim, for helping me believe in humanity again!!💖

Our experience with Purebredkitties has been absolutely heartbreaking and unacceptable. This business operates with complete negligence and deception, and I would strongly warn anyone against purchasing from them. Our beautiful Bengal kitten tragically passed away just four days after we picked her up, refusing to eat or drink due to severe health issues from day one. We did everything we could to save her—consulting multiple veterinarians—but it was clear she was already in terrible condition when we received her. One of the biggest red flags was that we were advised to feed her raw chicken breast because that’s what she had been given by the breeder—something no responsible breeder or ethical company would ever recommend. On top of this, both vets we consulted confirmed there was absolutely no way this kitten was born in October, as claimed in the highly questionable health documents we were provided. This raises serious concerns about the legitimacy of all paperwork and the actual age and health status of the kittens being sold. Additionally, at no point was it disclosed that the kitten would be flown in from Ukraine. This was intentionally misleading, and had we known, we would have never proceeded with this purchase. Thankfully, after pushing for accountability, we were refunded. But that does not erase the immense financial loss, the emotional trauma, or the heartbreaking experience of watching our kitten suffer and pass away in such a short amount of time. My husband and I were so excited to start our family with her, and instead, we were left devastated.

I have to preface this by saying that I got an beautiful and perfectly healthy kitten... but I want other people going into this to know what I didn't know because this company disclosed nothing to me. First, I spoke to my adoption specialist and told her that I wanted a kitten that I could come meet and pick up in person...that was our first conversation. I did not find out that my kitten was getting flown all the way from Ukraine, until after I had already put a deposit on him and after I had already fallen in love with him. Not disclosing this is wrong for so many reasons. I personally would not have put a kitten through that much trauma. Then they told me that a nanny would be flying with my kitten when I expressed discomfort which I'm telling you right now, I don't think happened since they charge $1500 for a nanny to travel with the kitten. In fact, they would not even tell me where the kitten was coming from, after being pressed hard enough, they said Europe. Once I got the kitten, I found out it was from Ukraine. There's a literal war going on in Ukraine right now and civilians are dying so it's horrifying thinking that my kitten was in that situation so at that point, I didn't know if he was gonna be traumatized. Second, the miscommunication was outrageous. I got told my kitten was coming at all different times. I got told my kitten didn't even have a neutering appointment set up when he was supposed to be here the following week and then five minutes later, all of a sudden it was "no he's already neutered." I don't wanna make this review super long so I won't get into all of the miscommunications, but I'll put it this way, for somebody like me that has anxiety..the highs and lows of this process was emotionally traumatic. Then I got told that there would be a two week delay on when my kitten would be able to come home because he got bit on the leg by his brother...when I asked about the injury, I was told nothing more. The adoption specialist would not tell me if he needed stitches, which leg it was, I never got a video or photos of the injury, nothing at all besides, he was a bit hard enough that it prohibited him for two weeks from flying. This threw me into a tailspin as you can imagine. I was worried beyond belief. And again because of this "bite" now I'm worried again. Was he the aggressor? Is he traumatized? I got zero answers. When it finally came time for me to pick up my kitten, I traveled with my dad to Delaware from Pennsylvania to pick him up... 10 minutes before pick up time I was told there is an hour delay. At this point, we totally thought it was a scam. When we pulled up to the address, (which we assumed was their facility) it was a STARBUCKS PARKING LOT! Like what? I'm paying $3000 for a kitten that I'm gonna get handed to me in a Starbucks parking lot? I truly do not believe that they have a facility. I think that this is a cat ring that they broker. I don't understand why they don't disclose these things because there's many people that would gladly get a kitten from a different country. There's nothing wrong with that! What's wrong is that it was not disclosed. I was led to believe otherwise. The miscommunications were so bad that at this point I think they were just flat out lies. It's a shame because the experience was completely ruined for me. I was on the phone with this woman in tears. My dad and I drove home from Delaware without the kitten and I was told that they could bring the kitten to me later in the day. This costs 400 and something dollars so my dad told the adoption specialist we're not paying for it. This is your fault. Bring the cat for free and I will say that they did. When I came home, I truly thought that I would never hear from them again and I would not get my cat. While I was waiting for my cat, I asked them to send me the paperwork from his vet... The paperwork was in Ukrainian so I had to translate it, which is no big deal, but there was nothing in his paperwork about his surgery of being neutered, and there was nothing in his paperwork about his feline fiv/felv test. When I asked about it, I got ignored. So I had to pay my vet to retest him for feline fiv/felv. Thankfully, my kitten is the kitten that I picked and he is healthy. It does look like he was neutered, although we cannot really tell for a few months to see if his balls drop... since I have no proof that he ever had the surgery. Unfortunately, I think I'm the minority here because a lot of people got sick kittens. I thankfully got a healthy one. They are very nice at this company, particularly my adoption specialist kim... She's extremely sweet, but she has a way of giving you the runaround when you're trying to get a direct answer that you should have every right to know about your kitten. If I was rating this on the experience, I would give it one star but because I got a beautiful healthy kitten, I rated at three stars.

Thanking care of the cat I want, send me weekly videos and how she is doing, growing up and her healing after surgery

Just got my third Maine Coon from Purebred Kitties! He arrived healthy but was a bit skittish at first. After just three days, he’s already becoming more sociable and now follows me everywhere. Huge thanks to Purebred Kitties for the smooth process, and kudos to Kim for her patience—even on her day off, she still replied to my messages and calls for updates!

While our Kitten was as described (beautiful full of life, affectionate, litter trained), the customer experience was awful. Purebred is operated by foreign nationals within the United States (Delaware). They have no concept what good "American style" customer service is. Communications are inconsistent at best and rep (Kim) always had an excuse why she failed to follow up to my inquiries. But, when it comes to payment, THAT they handle with quick, American style pursuit! If you do purchase a Kitty, make sure you select the "Nanny Service" since the poor little furry soul will travel thousands of miles to reach you. The "Nanny Service" is not cheap but you will have a better chance of receiving a Kitten that is not dehydrated, constipated or otherwise sick. And make sure your Vet checks out your Kitten once he/she are settled in from the overseas "travel." In summary, beautiful Kittens from Eastern Europe but absolutely terrible customer service. Advice: learn how American businesses treat their customers.

My mother ordered a kitten from this company, from the images the kitten looked quite young! We asked to see some footage of the kitten after we put down a payment of around 1,500$, it was a cute black and white little thing, but the kitten was actually quite old unlike shown in the original pictures when we bought it, it was practically an adult at this point. We asked for a refund, they absolutely refused and are still fighting down to the bone to make sure we don't get our money back as we speak. Please update your photos to avoid confusion, or at the very least, REFUND people this kind of money when YOU make a mistake. 🤦🏽‍♂️

Honestly Kim was a delight to work with and was readily available to answer questions. I didn't get all the options to include, but the kitten has been super adaptive to her new home and immediately was very loving. Highly recommend getting a kitten through Purebred Kitties!