Helen B.
Everything was explained exactly as it…
Everything was explained exactly as it happened and was easy for us. The cat is incredible and both cat and owner are purring happily everyday.

At Purebred Kitties, we connect you with carefully vetted breeders and manage the entire process from reservation to arrival so you can adopt with confidence, not uncertainty; we were built to solve the real problem of risky, confusing online kitten searches filled with fake listings and poor transparency, and once you reserve a kitten, we coordinate with the breeder, remove it from the market, and handle all logistics to ensure a smooth, secure rehoming—our mission is to make purebred kitten adoption safe, transparent, and reliable by working only with responsible breeders, providing a clear structured process, and managing everything from start to finish so you’re never left guessing and can bring your new companion home the right way.
Purebred Kitties (purebredkitties.com) has 632 customer reviews on Five Star Index, with an average rating of 4.1 out of 5.
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Helen B.
Everything was explained exactly as it happened and was easy for us. The cat is incredible and both cat and owner are purring happily everyday.
Savannah R.
I had a terrible experience with this company. They tried to scam my boyfriend and I.
Response from Purebred KittiesMay 12, 2025
Hi Savannah, We’re truly sorry to hear that you feel this way. At PurebredKitties.com, we take every concern seriously and would never attempt to mislead or scam anyone. We work only with verified, ethical breeders and use secure, trackable payment systems designed to protect our customers every step of the way. We’d appreciate the chance to understand what happened and make it right. Please reach out directly to our support team at [email protected] or schedule a call with one of our Adoption Specialists. We’re here to help and we are committed to transparency and care. Thank you for sharing your experience—we’re always working to improve. Warm regards, The PurebredKitties.com Team
Kassie
Poor planning with very poor communication. A long story but a condensed version is it too a grueling 8+wks of trying to get my cat. Lots of communicating but none of it was either helpful or useful and many times illuminating poor listening skills. The only reason why I'm not giving 1 star or less is because the cat is healthy and obviously well socialized. I would recommend getting a cat directly from the breeder and avoiding this company altogether, I wish I had.
Response from Purebred KittiesMay 12, 2025
Hi Kassie, Thank you for your honest feedback. While we’re truly glad to hear your kitten arrived healthy and well-socialized, we’re sorry the process felt frustrating and communication didn’t meet your expectations. That’s not the experience we aim to deliver. We want to clarify that PurebredKitties.com isn’t a breeder—we’re a U.S.-based platform connecting families with thoroughly verified breeders worldwide. Because we act as a bridge between families and ethical breeders, we understand how important clear, consistent updates are. Your feedback highlights areas we’re actively improving—especially around communication and follow-up. If you’re open to it, we’d love to learn more about what didn’t go right so we can make it better for others. Please don’t hesitate to contact us directly at [email protected]. Wishing you and your new kitten many joyful years together, The PurebredKitties.com Team
David H.
Kudos to the whole team. He arrived 13 March and discovered the litter box and his food and water. He uses the food bowls more than the litter box. When Pete is awake there’s rarely a dull moment around here. His personality to date is a chow hound first, a ladies man second and my shadow/guide third. Due to injuries and surgeries I frequently use a walker with a seat. Where is his favorite perch? The walker seat…and he demands that I give him a ride on it. Pete is my little buddy, and he has a few nicknames already. Chow Hound, Big Eared Kitty, Big Foots Kitty are some. In a few months he’ll be going for rides with me in the truck. All in all Pete is well worth the wait. I highly recommend Purebred Kitties for you Maine Coon Cat needs. I can only give 5 stars but they are easily a 10 star company
Ure U.
I never write reviews. I didn’t want to write this one either. But if I had read something like this 2.5 years ago when I was searching for a kitten, maybe I wouldn’t have ended up in this nightmare. Maybe I wouldn’t have trusted this company. And maybe, just maybe, I wouldn’t have had to watch someone I loved slip away in my arms, knowing I couldn’t save him. I believe good breeders deserve support. And I believe bad breeders should be held accountable for the sake of the animals, that’s why I decided to write a review. I received my kitten in September 2023. I was told he wasn’t feeling well. He was sneezing and coughing. I was ready for that. I thought I was being compassionate. I thought I was being patient. Communication was awful from the start, messages ignored for days unless followed up again and again, but I didn’t want to make a fuss. I just wanted to bring my dream cat home. He arrived with diarrhea. He was weak. He had an eye infection. I cooked rice and chicken, gave him antibiotics, held his trembling little body, cleaned his eyes. My vet was shocked. “You bought this cat?” he asked, stunned. But I thought maybe these were just small hurdles. I thought love and care would be enough. He was my first cat. I gave him everything. The best food. Toys. Cat trees. Multiple vet visits. Even a behavior specialist because he was struggling to adjust. He wasn’t an easy cat, but I adored him. He was family. In December, he was diagnosed with periodontal disease. A genetic condition. It meant cleaning his teeth every single night and paying $1200 a year for professional cleaning. I didn’t hesitate. I rearranged my life. I was committed. Then, July 2024, I noticed a limp. The vet suspected hip dysplasia. I reached out to Purebreed. Silence. No reply. After X-rays and multiple vet consultations, I learned the truth: his bones were fractured in multiple places, and no one knew why. The osteosurgeon, an experienced professional, told me he had never seen anything like it in his entire career. Surgery wasn’t an option. One leg was damaged beyond saving. If we amputated, the remaining one would collapse under pressure. We didn’t even know if it would stop there. Still, we fought. Weekly laser treatments. Monthly experimental injections. Pain meds. I adapted every game so he could play without hurting himself. He wanted to live. He was the happiest, bravest little soul I’ve ever known. But in February 2025, that day came. He couldn’t stand anymore. His hip had given out. He cried. I held him. I cried. And I did the unthinkable - I let him go, because I loved him too much to let him suffer. The histological report confirmed it: physeal dysplasia. A rare condition. Likely genetic. Possibly worsened by malnutrition in early life. We’ll never know. And honestly, I don’t want to know. The truth won’t bring him back. All I know is this: if you don’t want to one day look into your pet’s eyes at the vet, holding their broken body while they’re euthanized, don’t go to this company. Please. I’m begging you. Find a breeder who cares. Someone local. Someone honest. P.S. I had no idea the kitten was brought from Europe. I was furious when I found out. They never told me, and I didn’t think to ask, I trusted them. That was my mistake. One of many. But I’m the one who paid for it. And the price was too high.
Response from Purebred KittiesMar 27, 2025
First and foremost, I want to express how deeply sorry I am for the loss of your kitten. I cannot begin to imagine the pain you’ve gone through, and my heart truly goes out to you. Please accept my sincere condolences. I also want to clarify that all of our kittens undergo thorough veterinary exams before they are sent to their new homes. We make it a priority to ensure each kitten is healthy and cleared by a licensed veterinarian before proceeding with adoption. Additionally, we offer a one-year genetic health guarantee for all of our kittens to provide our adopters with peace of mind in case of any unforeseen health issues. We are genuinely concerned about your kitten’s health and want to understand what happened so we can investigate this further. However, we have not received any vet reports or updates from you since the kitten’s arrival. In order to assist you, we kindly ask that you forward us the vet report and any other relevant medical documents. This will help us in addressing the situation appropriately. You can reach us directly at [email protected] or by phone at 877-227-3707, and we will be happy to look into this further. Once again, we are truly sorry for your experience, and we appreciate you bringing this to our attention. We take the health and welfare of our kittens very seriously.
Dennis L.
Purchased a maincoon kitten, brought to vet because he had a sore on him, arrived covered in sores that need surgery, vet said the "kitten" I purchased was around 1 1/2 or 2 years old, also vet said the kitten is most likely inbred and is going to have complications growing up. Will love the cat regardless but will never purchase again.
Response from Purebred KittiesMar 27, 2025
Hello Dennis, First and foremost, I sincerely apologize for the concerns and frustrations you’ve encountered with your recent kitten purchase. This is absolutely not the experience we aim to provide, and we take matters like this very seriously. I want to clarify that all the information regarding the kittens, including their date of birth (DOB), is provided on our website for transparency and accuracy. If there’s any discrepancy or misunderstanding, we are more than happy to address it. We work with the best breeders worldwide and stand behind our health guarantee. In order to investigate this further and address your concerns, we kindly ask if you could please forward the medical records and the vet report for your kitten. This will help us better understand the situation and ensure we take the necessary steps to resolve it. If you'd like to discuss this further or need assistance, please don't hesitate to reach out to me directly at [email protected]. We are more than happy to assist you and work towards resolving any issues you may have. Again, I deeply apologize for the inconvenience, and I appreciate your understanding as we aim to provide you with the best possible support.
Valerie
I guess I am another victim like many other reviews here on Trustpilot regarding Purebred Kitties and I am not going to see the two cats I have fully purchased and I am not going to see my money fully refunded. I have tried and tried and tried since 2021 to purchase a cat from Purebred Kitties and still to date no fully purchased cats ever sent to me and Purebred Kitties still has my money from both purchases ( Holly and Nana ) and I have tried and tried and tried to contact Purebred Kitties and no response received and one of the following three things need to happen either a full refund for the purchases that Purebred Kitties never sent to me or send to me what I have fully purchased or offer me a replacement cat. I really cannot understand why Purebred Kitties does this to many of their buyers as the buyer fully purchases an available cat and then three days later Purebred Kitties states sorry the cat is not available and then nothing after that and no full refund and it is very upsetting when all the buyer wanted was a precious pet. Some people are lucky they see a cat sent to them that they fully purchased and it is healthy and some people see a cat sent to them that they fully purchased though it is unhealthy and then there is the people like me that never see a cat sent to them that they fully purchased and do not see their money fully refunded and this all because Purebred Kitties did not hold up their end of the business transaction. 2021 - Holly - $706.20 2025 - Nana - $1316.00 Update My purchase was on Monday March 24, 2025 for a black and white female Maine Coon cat named Nana ( one year old ) because she is no longer a kitten at one year old as her birth date was April 8, 2024 and I paid fully including the delivery cost so all was paid in full and then crickets and then three days later on Thursday March 27, 2025 they emailed me and said Nana is not available after I kept asking them regarding this before purchasing and I was told she was and then crickets again and no cat sent to me I fully paid for and no offer of a replacement cat and no full refund. My payment method used in this horrible and miserable and terrible purchase has been handling this and still to date with the last check being today with them no full refund yet from Purebred Kitties despite of what Purebred Kitties said below here on my post and I have been nice and patient and professional since day one and I still am ( remarkably ) and I cannot understand why they done this to me and others and it seems for no reason what so ever though some do get what they paid for and all is fine and some do get what they paid for and all is not fine and then there me and others like me and there is nothing no cat or a replacement cat or a full refund not one penny and it seems if the buyer purchases and then Purebred Kitties says three days later after the purchase sorry but no cat then they have to either send what was purchase or offer a replacement cat or issue a full refund. We have called and emailed and voice mailed as I cannot get a live person and even went on their inquiry portion on the Purebred Kitties website for help and all ( calling and emailing and voice mailing and their website ) more times that I can say as I have lost count and still nothing. Update I am still waiting for Purebred Kitties to either send me my immediate fully paid purchase back on March 24, 2025 for a black and white female Maine Coon cat or send me another Maine Coon cat in her place or issue me a refund but since that date once I purchase with an immediate fully paid purchase nothing and they will not answer countless calls or emails or voicemails I have made to try to contact them for any kind of assistance but nothing and still from day one I am kind and professional and I wish they could of been this way and all I wanted was this one cat that I fully up front paid for and it looks like they might as well stole my money from my wallet because unfortunately now it is the same. Update Where is my purchase of Nana the black and white female Maine Coon I purchased way back on March 24, 2025 I was told three days after fully purchasing her including the delivery cost that she was not going to be sent to me and still to this day May 12, 2025 I have not received any correspondence in the form of calls and emails and voicemails and not one of my many calls and emails and voicemails was answered and Purebred Kitties needs to either refund what I paid for Nana or send me Nana or send me another kitty in her place and I have stated in my emails and voicemails I will wait for Nana as long it may take and still nothing from Purebred Kitties and you have my money and you need to let me know what you will do to complete this purchase I fully paid for so please send me Nana whenever you can and please let me know when and if not then please offer me another kitty in her place and if not then please fully refund my fully paid purchase.
Response from Purebred KittiesApr 10, 2025
Hi Valerie, We’re truly sorry to hear about your experience and understand how upsetting this situation must be for you. We want to take a moment to clarify a few important points regarding your orders. Regarding Nana (2025), we have already processed a full refund for that purchase. Nana was unfortunately not cleared for sale by our veterinarian due to health concerns, and as part of our ethical standards, we never let a kitten go to a new home unless they are fully healthy and approved by our vet. The well-being of our kittens always comes first. As for Holly (2021), we genuinely regret that the experience did not go as expected. If there are any unresolved issues regarding that purchase, please reach out directly to us again so we can investigate and work toward a resolution. We understand the frustration when expectations aren’t met, especially when it involves the anticipation of welcoming a new pet into your life. We’re always working to improve our communication and service, and we appreciate your feedback. Thank you, Team Purebred Kitties
Alyssa P.
Beginning the process of adopting a kitten, I wasn't quite sure where to start. In the end, I found Purebred Kitties and couldn't be happier with my experience getting my Siberian kitten from them! He is everything he was described as — adorable, healthy, and full of personality. He’s been adjusting wonderfully in just a few short days and got a perfect bill of health from the vet after traveling to me. The pick-up process was seamless, and they made everything as simple and stress-free as possible, and all the paperwork was in perfect order. I’m absolutely in love with my new kitten and so grateful for such a positive experience. Highly recommend Purebred Kitties to anyone looking for their new bestie!