Purebred KittiesReviews of purebredkitties.com

Response from Purebred KittiesOct 16, 2025

Hi Robin, Thank you so much for sharing your heartwarming experience! We’re overjoyed to hear how quickly Set bonded with you — it sounds like he was meant to be part of your family. We’re thrilled you had such a smooth, first-class experience and truly appreciate your kind recommendation. Wishing you and your beautiful Maine Coon a lifetime of love and happy adventures together! Warm regards, Purebred Kitties Team

Response from Purebred KittiesOct 16, 2025

Hi Shyann, We’re absolutely thrilled to hear that you loved your experience with us! From answering every question to ensuring a smooth journey home, our goal is always to make the adoption process as joyful and stress-free as possible. Knowing your baby arrived safely and happily means the world to us! Thank you for your trust and kind recommendation — we’re so grateful to have helped you find your perfect little companion. Warmly, Purebred Kitties Team

Response from Purebred KittiesOct 16, 2025

Hi Bennett, Thank you so much for your kind words! We’re over the moon to hear that your adoption experience was smooth from start to finish — that’s exactly what we strive for! Knowing that sweet Layla, your purrfect Abyssinian, is home and loved makes our team so happy. We truly appreciate your trust and recommendation — it means the world to us! Warmly, Purebred Kitties Team

Response from Purebred KittiesOct 6, 2025

Hi Isabella, We are truly heartbroken to hear about your mother’s loss. Losing a beloved kitten at such a young age is devastating, and we want to extend our deepest condolences to you and your family. We understand how painful this must have been, especially after the joy of welcoming her into your home. Your feedback about your experience with our communication and veterinary process is very important to us. We never want any family to feel dismissed during such a difficult time. Please know we take concerns about health guarantees and breeder accountability seriously, and we are currently reviewing this case to understand where we fell short and how we can do better. We would appreciate the opportunity to connect with you directly so we can address this matter with the care and attention it deserves. At your convenience, please reach out to us so we can investigate further and work toward a resolution. Once again, we are deeply sorry for your loss and for the experience you had. Your trust means everything to us, and we are committed to learning from this and making meaningful improvements. With sympathy, Purebred Kitties Team

Response from Purebred KittiesOct 16, 2025

Hi Sandra, We’re absolutely delighted to hear from you again — thank you for trusting us twice! It’s such a joy to know that both of your adoptions were smooth and easy from start to finish. Our team works hard to make every step — from matching to airport pickup — as seamless and joyful as possible. Hearing that you’d highly recommend us truly means the world! Warm purrs, The Purebred Kitties Team

Response from Purebred KittiesSep 30, 2025

Dear Shadia, We are truly sorry to hear about the loss of your Sphynx. Losing a beloved companion, especially to a condition as heartbreaking as HCM and saddle thrombosis, is devastating, and we extend our deepest sympathy to you and your family. For clarity, PurebredKitties.com is not a direct breeder but a U.S.-based platform that works only with carefully verified breeders worldwide. All kittens are health-checked by licensed veterinarians before travel, and families receive health documentation as well as coverage under our health guarantee. While conditions like hypertrophic cardiomyopathy (HCM) are known to be hereditary in certain breeds, they can unfortunately remain undetectable at the time of adoption despite thorough screenings. Please know that your feedback is taken seriously. Our mission has always been to connect families with healthy, ethically bred kittens and to stand by them with transparent communication, scam-protected payments, and personalized adoption support. We encourage you to reach out directly to our support team so we can review your case in detail and provide additional guidance. Your experience matters, and we are committed to continually improving our process so every family feels supported and every kitten has the best possible start. -Purebred Kitties Team

Response from Purebred KittiesSep 30, 2025

Dear Tina, Thank you for taking the time to update your review and share your ongoing experience. We’re very glad to hear that your Oriental Shorthair kitten is healthy, thriving, and bringing joy to your life — but we also want to sincerely apologize for the disappointment you’ve faced regarding the pedigree and communication. To clarify, PurebredKitties.com is a U.S.-based platform that connects families with ethical, verified breeders worldwide, including Europe. While some kittens may travel internationally, all are vetted, health-checked, and accompanied by official documentation. Deposits are non-refundable once a kitten is reserved, as they immediately cover veterinary and preparation costs. Transparency is something we continue to improve, and your feedback here is very important in helping us do so. Regarding your specific concern about the pedigree you requested and paid for — that is absolutely something our team should have resolved promptly. We never want families to feel ignored, especially after making such a meaningful commitment. Please reach out to us again directly so that we can review your order in detail, resolve the missing pedigree, and ensure you receive either the document or the appropriate refund. Your trust matters to us, and while it’s clear that we fell short in parts of your experience, we remain committed to making things right and supporting you as part of our Purebred Kitties family. -Purebred Kitties Team