PuppySpotReviews of puppyspot.com

I paid a deposit for a yellow lab puppy. I was told that the puppy was somewhere in Missouri, but they could not tell me what town or give me a breeder name. I could not pick up the puppy. He had to be flown to me in Florida. Everything was disturbing. I talked to a lady at an adoption shelter and gave her the details of my conversations with Puppy Spot. Without telling her where my puppy was coming from, she said to never get a puppy from Missouri. It would be from a puppy mill. I showed her the picture of my puppy on the Puppy Spot website and she said that more than likely I would not receive the puppy in the picture. I called Puppy Spot and cancelled my adoption. I was told that they would refund my deposit. When I received an email regarding my deposit, it was short $75. I called them and spoke to a rude representative that told me the breeder would receive the $75 because I took the puppy off the website for a week. I told him that I had been told that I would receive my deposit back in full. He said that they would review my previous conversation with the representative who told me about my deposit. After speaking to 2 additional representatives, I was finally given my deposit back in full. Please do not do business with Puppy Spot. I now have a deposit with a reputable breeder. Thank goodness I realized what a mistake I had made in time!

I purchased what I was guaranteed to be a teacup Pomeranian. While they now state they make no guarantees to the size of the dog, they did listen to recordings and the agent did indeed guarantee this pup would be 5 lbs or under. At the “ripe old age” of 8 months, this pup is already 12 lbs. I called and spoke to the office numerous time, each time they assured me that they would get back to me. They blow me off, don’t get back to me and have not kept their word on any type of refund. Once the pup leaves them, there is no such thing as Customer Service. I paid $3,749 for a puppy that I could have rescued at the humane society for. Completely disappointed and let down by this organization and will NEVER recommend them to anyone I know.

you will be better served if you deal with the breeders directly. this organization is worse than a puppy mill they do not breed them on sight but they sell them just like a puppy mill if you sell 70 or more puppies daily what would you call it if not a puppy mill. buyers deal with breeders directly rather than using a middle man which is what puppy spot truly is.

I'm trying to find a puppy and I come across puppyspot and I am contacted by a representative by the name of Kody. This guy calls me and start asking me about a dog puppy and i tell him I'm looking at a few, but I cannot take the phone call right now. I'm a medical provider and have to pick up my phone in regards to patients and office functions, but you he then ask me why did I pick up the phone then and I ask to speak to a supervisor and he says they have better things to do than to speak to me. I will definitely not use this site and will let anybody and everybody I know what kind of service this place offers.

I bought a high-end dog that was supposed to be a teacup Yorkshire terrier. His father was 2 1/2 pounds and his mother was 4 1/2 pounds, I paid almost $3000 for this dog. His name is Charlie, he went to the vet when I first got him on June 22, 2018 , he was tiny when I received him, he was almost 4lbs When he arrived. I took him to the vet four days ago the vet said absolutely he is NOT a teacup Yorkie. he is not a full blooded yorkie at all, he is a mix of yorkie and unknown breed .He’s is getting a dna test within the week. Bowlegged and also walks with a limp. And as far as the bowlegged you couldn’t really tell because of all the hair. My husband raised yorkies. His hair is so wiry Stiff. not the hair of a Yorkie I was truly lied to about this dog. I tried calling puppy spot about a certificate I never received. but paid more money to get it, it was a certified copy that Charley was truly who they say he was, was her certificate for him that I could hang on the wall. He was supposed to be a registered A.K.C. Purebred teacup Yorkshire terrier! I tried calling them on my phone it lead me to a vioce recording ! I called them on another phone and I got through. I did this several times to make sure I let my mother and my husband listen. I’m filing a complaint with the better business bureau, i’m also calling my congressman, I’m putting this on Facebook, Also I’m calling the attorneys general. They are not going to get away with this one. Thank you for listening to me. My name is Theresa Koutsoukos

As a small time breeder of Cardigans and Poodles I was surprised by the extremely high prices and my business mind said: "hey dummy, get involved with this deal!" I am not saying do or do not do business but do a little research before you spend $2500 for a $1500 puppy that only comes with limited registration and the basic legal requirements for any dog breeder. Good marketing does not equal a good deal. After spending several hours researching everything they brag about on their website I realized that if I lowered my current standards as a breeder I would meet their minimum standards and that I could make about $1000 to $1500 extra per pup. Of course, maybe I should give it go anyway. After all, my personal standards far exceed their minimum standards and it would be an extra $20,000 a year!

One of the worst experiences our family has ever been through. We purchased a Mini Goldendoodle that we named Wilson. Our puppy arrived, sick, with parasites and a cough. After countless visits to the vet, we were finally able to rid him of the parasites. The company never followed up on reimbursing our expenses, as they promised. From that point, the experience went even further downhill. At six months, Wilson started viciously attacking our children-unprovoked. He would go into a sudden rage and afterwards, he would seem remorseful. I again contacted PuppySpot and was told there was nothing they could do. We spent thousands of dollars on trainers. We paid a behaviorist who told us that even with behavior modification, the dog would potentially still attack. She suggested that we DNA test the dog. Turns out that he had as much Chihuahua DNA as Golden Retriever DNA. Not what we expected, nor what we were told or sold. After spending over ten thousand dollars on Wilson and his related issues, we ended up having to give the dog to the Behaviorist as a final attempt to provide him with a life, but at the same time to protect our children from further attack. Throughout our unfortunate experience, I repeatedly asked to speak to the CEO or an officer of the company. Regardless of the number of times I requested that action, it never happened. With all the issues, money spent and most importantly the disappointment and harm my children emotionally and physically suffered because of the dog, to not get a return call from the leadership of PuppySpot is telling of the modus operandi and their lack of caring about their customer, product and reputation.

I got a golden retriever from this website with little knowledge going into it. She has been the best thing in my life, but there were many issues when we first got her. She was a little bit off when we brought her to her vet visit and then we found out pretty early that she had giardia. Giardia is a intestinal infection caused by a parasite that can be due close contact with other animals. After doing some research I found out that it would most likely be due to puppy mills. Puppyspot claims to not have these, but it is very hard to believe them... I would not recommend this place.