Courtney D.
Very disappointed still dealing with health issues
We when had to choose transportation for our puppy we chose ground over air because we have used ground transport twice before (independent company) and were very happy with the company we had used. I had to confirm my travel date which was for October the 23rd. Took off of work that day to be home, date changed to the 24th once again took off of work to be home that day. Needless to say he was finally delivered on October the 26th and not even to my home. My mother purchased a puppy the same day I did and he was delivered at her house in the middle of the night so he didn’t have to stay in a kennel another night/day on transport. I called the transport company on the 26th to see if I could get an approximate time he would be delivered to us (since I had taken off of work for 3 days) and they had the driver call me. The driver then told me he wouldn’t make it on the 26th because he was 10 hours away from us and he would have to stop and sleep before he could make it this far. I’m leaving this review because 1. I was lied to when I was given details on transport. I was told there are always two people on ground transport. They rotate driving/sleeping and taking care of dogs. 2. My puppy wasn’t walked for nearly 4 days. I wasn’t told puppies under 23 weeks are not walked or I would have chosen air transport. These large breed puppies have to have proper exercise. Without proper exercise their pasterns become weak and they become flat footed. Have you ever seen a flat footed dog? I dealt with that for a week now we have another front leg issue going on. I paid $800 for transport and it was the most horrible experience for me and my puppy. I’m left with the vet bills. The breeder is very sweet and is very concerned with the legs, puppy spot on the other hand? Have not heard a word from them. I took my puppy in on Monday (he was delivered middle of the night Saturday) to have my health paper filled out. My veterinarian listed upon examination he is very thin, and weak pasterns. That was sent in the same day. Puppy spot has yet to follow up.




