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PuppySpot Reviews | Read Customer Reviews of puppyspot.com

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Animals & Pets
Pet Services
PuppySpot

PuppySpotReviews of puppyspot.com

4.37,460 reviews
Pet Services

PuppySpot4.3

Reviews7,460 About Contact

Overall score

4.3 out of 5

Great

Average of 7,460 reviews

Distribution

5★73%
4★9%
3★5%
2★3%
1★9%

What customers rate

Detail scores appear once 5 customers have rated them.

Contact & location

(866) 306-6064
puppyspot.com
[email protected]

About PuppySpot

At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.

PuppySpot (puppyspot.com) has 7,460 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.

Also known as: puppyspot.com
Website: puppyspot.com
Category: Pet Services
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 52% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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PuppySpot reviews

7,460 approved reviews, newest moderated first

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Regina C.
May 12, 2020
Very good
Very good. We love our puppy.
Report
Jennifer B.
May 11, 2020
We Love Our Puppy Spot Puppy :)
We had a great experience from the moment we saw "Megans" picture to when she (Winnie) came home. They were totally responsive and updated us every step of the way. She is a GREAT dog.
Report
Gloria
May 11, 2020
very customer oriented
very customer oriented. of course, we love our puppy!
Report
Bart B.
May 11, 2020
Great experience
Great experience. We Love our puppy, Bubba. Thank you for making him a part of our family.
Report
Sonia
May 11, 2020
Great customer service! Great new family member
Great customer service! Awesome app with updates on puppy as it was growing. My puppy is adorable and we couldn’t be happier 😊
Report
Lauren L.
May 11, 2020
The big issue we had was he was a week…
The big issue we had was he was a week late in his arrival. We also requested more pictures and didnt get any.
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Katalin M.
May 11, 2020
I have recommended Puppy Spot to an…
I have recommended Puppy Spot to an acquaintance who is looking for a puppy now. I am very happy with Josie, and the service that was provided for me to get her within a few weeks after chosen.
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Shabana Y.
May 11, 2020
Delivery of the puppy was not on time
Delivery of the puppy was not on time, more importantly there was no communication from anyone. But I am very Happy with my puppy. He is awesome. Very loving.
Response from PuppySpotMay 18, 2020
Shabana - Thank you for taking the time to share your feedback. While we are thrilled to hear that you are happy with your new furry family member, it saddens us to learn that's we may have failed to meet your expectations in any way. Since receiving your feedback a member of our management team has been in touch with you to learn more and see how we can improve in the future. As promised, we are committed to being here for you both and nurturing our relationship throughout your puppy parent journey!
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