PuppySpotReviews of puppyspot.com

While I understand that the current situation is unprecedented, but I was frustrated and disappointed at the lack of communication and transparency during the adoption process. It was only after repeated, multiple calls and emails that I finally got any kind of response or update. I would expect a much higher level of customer service.

I bought a puppy from this place and was supposed to get it when it turned 8 weeks then they changed it to 12 weeks and they refused to give me a travel date. When you pay an extra $800 to get a puppy to you, you expect it to show up but they kept saying they didn’t have a travel date. Needles to say I never got the dog and I canceled it because they Couldn’t hold up their end of the deal but still got charged $150 for it being their fault. You could never talk to the same person and it was a nightmare. Don’t do it!

I received a toy Yorkie from PuppySpot. Please beware, the arrival was 5/16/21 and he was taken to a vet when traveling to me. After he reached he refuse to eat or drink. The driver states he really didn’t eat much while traveling. He been hospitalized twice and is still in the hospital. First hospital stay was 1316.00 and went to take him back the very next day as he looked worse to and that payment was 1400.00 and the puppy cost was 2100.00 please beware of Puppy Spot .com . They giving me a hard way to go on how to pay the hospital bills paid and for guarantee my money for hospital visits.

My puppy definitely came from a puppy mill. She had kennel cough and tested positive for the parasite Giardia when I brought her to my vet in my home town. The "puppy meet up" location was at a gas station rather than the location of the breeder, which is very convenient so we were not able to see the environment she was raised in. We have had her home for 3 weeks and she is dealing with constant health issues, bloody stool, and a cough that won't go away despite a full round of antibiotics. To pay close to $3,000 for a puppy with a "no puppy mill promise" and being provided with a vet certificate saying she was healthy the day before we got her is an absolute lie. Do not buy a puppy from PuppySpot, they only care about making money, not selling healthy puppies.

Puppy Spot did ok. They did not communicate well about the timeline to get the puppy to me and gave the transporter the wrong number. But, all worked out. The puppy is healthy and hearty... it looks like she’ll be much bigger than I was led to expect!

Horrible experience which tells me all I need to know about Puppyspot. I bought an adorable looking Havanese "Leland" and he was 5 weeks. I was told as soon as I purchased him, I would get information on the breeder. I did not. The day after I purchased him, I went back on to look at his cute little picture again - and the estimated adult weight had changed. I originally chose this puppy because I wanted a Havanese on the larger size. Then the next day the weight changed again and now puppy was on lower end of medium size. I emailed puppy spot and they got ahold of breeder and told me breeder had made a mistake - twice? This made me uneasy and again I asked for breeders info. Was then told they could not give me name of breeder for "safety" reasons. What? I had specifically been told as soon as I purchased the puppy I would get this info. Then yesterday I get an email saying because of Covid 19 my puppy would NOT be arriving after he turned 8 weeks. Rather it would be 12 weeks. This supposedly was due to restrictions on transporting a puppy in a vehicle - they have to be 5 pds or 12 week???? But to fly they only have to be 8 weeks - does that even make sense? I then emailed them questioning this and again asked for name of breeder as by now I was definitely not feeling good about this whole situation. They sent me some generic answer again stating they could not give me name. I emailed back and demanded the name. The emailed back and said Olen from Indiana. I immediately did an internet search and find Olen on Top100Worse Breeders from Humane Society. He is basically a disgusting puppy mill whose dogs are sick, live in horrendous conditions! I was beyond upset - their site states they deal with "Top" breeders - they don't buy puppy mill dogs. I sent email with a link to this article and demand to know if this is the breeder. Of course hear nothing - silence. I contacted paypal and start dispute. Today I emailed again and finally get a response saying they are "looking into the situation" with the breeder - as if they dont know who they contract with!!! They say they will refund me- then say they will reach out and call me in 5 minutes - nothing. While I am getting my money back - I am writing this because we the public cannot allow these puppy mills to continue. They are horrible, disease ridden places where dogs are treated so horribly - just bred continously and live in filthy environments. It is beyond sick. It has been a learning lesson for me - never ever buy a puppy from anyone but a reputable breeder.

They were great 👍🏻 thanks for my new bundle of joy.... Winston

Fantastic customer service. Puppy 🐶 is perfect