PuppySpotAt PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Anne
Working with PuppySpot was a wonderful experience! From the feedback on available puppies, to the communication from the puppy manager, to the door to door delivery service, everything worked seamlessly! My puppy is happy, healthy, and appeared to have already had some work on crate training and house breaking, which is a credit to the breeder. I could not be more pleased!
Dara D.
We love Puppyspot! The puppy concierge team was kind, responsive, knowledgeable and extremely helpful every step of the way! We highly recommend!
Michele
Clear and consistent information. Replies were for the most part timely and complete. I found everyone I dealt with friendly, caring and professional. I would recommend them for wonderful puppies and good information. The puppy binder continues to be thorough and helpful resource.
Andrea S.
the service of puppyspot was incredible! our puppy concierge was so helpful and gave us all the correct information. our baby is the cutest puppy ever! we adore her! we would highly recommend puppy spot to everyone!
Lewis K.
We decided to add to our puppy family during the pandemic. We chose a puppy but a few weeks later received a personal phone call and an immediate full refund as the breeder was proving problematic, We made a new choice...and in a few weeks, “The Duffer“...a shihpoo... was delivered to our door by a delightful woman driver. He is a healthy little fellow with a big personality. We give Puppy Spot 5 stars! Great communication all the way! Thanks so much!
Bjou F.
My experience for the most part with puppy spot was a good one. I decided in a moment when I saw this puppy I had to have her. I called, paid for and waited for her to be of age to travel. I made sure to have my granddaughters here with me the day I went to pick her up at the airport. My 9 yr old granddaughter went with me. We waited just about 3 hours for her flight to come in, which was not puppy spots fault. Gotta love those airlines. She did unfortunately end up with giardia which unfortunately happens. They go out to do their “business” and if any wild animal has been in that yard and has giardia, guess what? They are gonna get it. It’s natural. Unfortunately, my other dog got it too, but we all know how dogs “greet” each other. Good ol’ sniff. I didn’t ask for reimbursement because it happens. Hopefully cured easily and all is great. Her name was Robyn, but we changed it to Emma Ann. Miss Emma and her 7 yr old “brother” Max,just love each other so much. Emma is a beautiful white miniature schnauzer, and her “brother” is a black miniature schnauzer. She celebrated her 1st birthday yesterday. We love her immensely and puppy spot, thank you. BTW...they are both cured of giardia!!
W D H.
Great service before delivery. Zero follow up.
Angela S.
Do not buy from PuppySpot, they give you promises they can not keep. Do not believe their Health guarantee, they do not guarantee anything. You buy from PuppySpot at your own risk, your puppy can come home very sick, although they promise you vet check. Do not get misled and confused the company itself does not do any health checks of your puppy, health check is done by the breeder's vet who is in on it, breeder's vet will give excellent exam result in order for the breeder to sell the puppy to you. The point is PuppySpot does not know anything about the breeder and the vet, they give you Health guarantee that says that if your vet finds that your puppy is sick you can send it back and receive refund or the puppy at the same price. Now think how many dog lovers will send sick puppy back, not many. That is how this company ripps you off, you are left with the sick puppy and huge vet bills to pay. That is what happened to me. The breeder and her vet lied to me about my puppy's hereditary disease, one of the testicles did not descend, although I specifically asked the breeder about this problem before the puppy was shipped, she convinced me that her vet examined the puppy and it was all right, both testicles descend. Now my puppy has to undergo surgery, I have to pay 1500 or more in vet bills in addition to huge amount paid to crooks at PuppySpot. They mislead you by their promise they give at their main website page, pay attention they are smart they do not give warrantee they give you a promise that leads you to think they puppy was checked by the company's vet. Their advertisement is misleading and confusing, before buying read contract and Health guarantee very carefully, they lead you into thinking they guarantee puppy's health. Buyer be ware you buy at your own risk, it is better not to buy from this company and the breeder from Pensilvania Lada Kalinikova, do not buy from she lies to her customers, do not visit her vet who is also a liar his name is Oleg Shleyfers also from Pensilvania, this guy is a liar and not a professional. People think twice before buying from PuppySpot. I just love their reply it is so polite and full of empty phrases that do not mean anything. Your trusted breeder Lada Kalinnikova in conversation with me mentioned that my puppy is not the first one she sold with the same hereditary health defect therefore you keep selling sick puppies from this breeder and do not break a contract with her, although she know that she had the same problem with the other buyer before. what do you call that, you are aware of the problem and you keep selling sick puppies, two puppies with the same defect is not an accident it is a tendency meaning that there is a hereditary defect and you said that this breeder was checked by you, how did you check her, why you do not break a contract with her, is not that called lying to your customers, people do not buy from these polite liars with empty promises. People read the answer from Puppy spot they do not answer any questions that I asked, what they do here they are being polite, I do not need their polite answers I am the one left with the problem. I will not stop, till they tell the truth to their customers. They promise to pay vet bills, listen according to their promise I am not supposed to have those bill, because as they said they check their breeders this is the first lie, they do not check anyone they keep on selling sick dogs to the public. Even with the expenses of vet bills they make milllions on us people they rip you off. There are two points first they give you Health guarantee which is in reality a guarantee of refund and exchange for ten years. I am wondering how many people will send back their dog after ten years, therefore this guarantee means nothing. by the name Health guarantee they make you think that they guarantee a healthy dog, that is how they mislead you. Many people do not read documentation well you have to read a contract and Health guarantee carefully you are paying thousands of dollars to these crooks. The second point they never check their breeders, they are just advertisement for any breeder who registers with them. PuppySpot vet just read papers that breeder sends to them, I can do it you can do it just read papers, that is all, they never investigate or send someone to see a dog or a breeder, they lie to you here too, Do NOT Trust them do not buy from them or you will have a problem, they are frauds. what the hell protocols my breeder followed? to do the vet check, may be she did may be not who knows and vaccinations these are your protocols, Do Not buy from these crooks with all their beatiful words they are trying to lead you to think they are the best, well no. they are the worst, I am going to sue them for every bad moment that I had because of these crooks.
Response from PuppySpotJul 8, 2020
Angela - We are sorry for your frustrating experience and we are disappointed to learn that you have such a negative impression of PuppySpot. Our top priority is always the health and well-being of our puppies, period. Your puppy came from a pre-screened breeder who met our high standards. PuppySpot absolutely does not tolerate substandard breeding of any kind. Your puppy's breeder followed our mandated health and vaccination protocols, and your puppy underwent an extensive nose-to-tail health exam from a licensed veterinarian, which he passed and was in no way falsified, before coming home to you. As soon as you notified us of your puppy’s condition, our team quickly reached out to learn more and see how we could help. We always stand behind our puppies and health guarantee, which is why we offered to cover your vet bills associated with treating your puppy with proper documentation. You then expressed that your puppy may have to undergo surgery in the near future, to which we also offered to assist, providing we receive the proper documentation from your vet. We take pride in the hones and trusted service we provide our puppy parents and can assure you at no point were you mislead by anyone on our team. We understand how scary it can be when our furry friends aren't feeling well and the stress medical bills can cause. This is why we put forth a health guarantee to assist in those times of need. That being said, as several of our team members have mentioned in our communications with you, we are committed to being here for you and your little one throughout his treatment, and once we have received and reviewed the necessary documentation, we will have a better understanding of how to assist you.
