PuppySpotReviews of puppyspot.com

We recently purchased a husky puppy from Puppy Spot. We love the puppy, but definitely not Puppy Spot! They are only attentive to you until they have your credit card number, and then good luck getting any information. By the time they add all their fees to their already overpriced puppies, the service you receive isn’t close to the amount you paid. We received a good deal of false Information when we first inquired about purchasing the puppy. After that they did almost nothing that they promised. If we called to try to get information, it would be days until our sales rep called us back. If we asked to speak to someone else, we were put on long holds and our calls would eventually be answered by a non English speaking person who never had an answer and had to transfer us around to speak to other people. Each representative seemed to contradict the last one. Their customer service is horrible. I would have to say that our entire experience with Puppy Spot was terrible and you absolutely do not get any value for your money.

I got my sweet adorable Nellie from Puppy Spot three years ago this upcoming August. She’s awesome and loved by so many. She did have one health issue (patella repair) I let Puppy Spot know and they paid for the repair. I can’t imagine my life without this funny sweet little Havanese. Thank you Puppy Spot for helping me find my little 💕 Wish I could post a pic

I would not use this service again. The breeders are not as represented and you are blocked from seeing how the breeders operate or the pup’s parents. I was told the breeder was a family home and pups were socialized with kids. The communication and coordination for the “meet up” with the breeder was chaotic. I was not allowed to pick up the pup at the breeders “facility/farm” but in a Walmart parking lot. The breeder could not tell me much about the puppy. We love our puppy but it has not been an easy start to get him socialized and trained.

PuppySpot made finding my special puppy so easy and satisfying. From day one they were responsive, caring and crackerjack. If I had a question, it was answered almost immediately and it was obvious that they were always concerned about the welfare of the puppy. Kudos to Lisa, Jeffrey, Sara and Mario for all of their help. I highly recommend PuppySpot!!

Everything is a big scam. I came across their website because I saw they do financing. I called about certain puppy who was incredibly cute and asked for more information about her. I was immediately pressured that there are another 20 people interested in her as of tonight and she will be gone in few hours. Not having $2,500 cash plus tax plus ticket to fly her I immediately agreed to do financing as didn’t want to loose her which was a gift for my two children for Christmas. Being so rushed into financing option was asked to sing papers only few months later realizing I signed for the biggest scam with company Monterey which puppy spot put me with, 75 % interest. Who does it? It’s not even legal to charge 75% interest. And how such a company who sells puppies can put customers through such a scam! Anyway going forward, our husky girl arrived. She was over 3 months old when we got her with no any concept of potty training. And till today after almost 7 months of having her it was thousands dollars spent for Vets, she constantly have diarrhea and vomiting. I watch very closely her diet and only the best food you can buy but nothing working. Obviously puppy spot doesn’t check the breeders and have no idea what they are selling. After 7 months I’m very exhausted between my dog always being sick, between vet costs and between Monterey financing payments. It’s a horrible experience please stay away of puppy spot

Do not waste your time and money using PuppySpot. We spent thousands of dollars on a dog that was meant to be arriving today, and after waiting expectantly all day and trying to communicate with them all week, they finally admitted (after telling us just an hour ago that the dog was on its way on a plane from Iowa), that the dog isn’t coming for at least another two weeks. We would still be sitting here waiting, if we hadn’t called. They don’t communicate, they aren’t interested in customer service, and they are a waste of time and money. My poor kids are heartbroken. First world problems, I know, but if you are looking for a puppy, don’t waste your money with PuppySpot.

We love Mack, our furry, fun, Pembroke Welch Corgi. However, he was very expensive which lead me to believe the experience would be next to perfect. I discovered Mack myself, which is how I became involved with PuppySpot. Lisa was very nice, responded quickly with pictures of parents, and spoke highly of the kennel. When I asked about the kennel and where the puppy was coming from, I received a very general answer of "Indiana" and didn't receive enough information to research the kennel. I did receive the updated pictures/videos every 2 weeks on the app, but there apparently is no way to save the videos to your personal albums. When I tried to ask questions through the app, I seemed to get a general response that didn't address my specific puppy. The courier experience was great. Our driver kept me updated as to the time of arrival (notifying me when he was running late) and delivered Mack to our front door on a Sat. morning. Mack was very social and cute from the start! Sadly, it was discovered by our veterinarian on Tuesday that Mack had a severe case of giardia that has taken 4 weeks to completely cure. I have noticed that other PuppySpot users have had this same problem with the rote response of puppies being examined "nose to tail" before they are released. I feel these cases of parasites were clearly present and not reported. When I responded to the email from PuppySpot that Mack was immediately loved and seemed to be doing fine in his new home but had arrived with parasites, the response was PuppySpot was glad Mack was happy and adjusting well... no mention of the parasite problem... to which I responded that the issue of parasites was not addressed. Overall good experience. Mack is now healthy, but I don't have a lot of confidence in the medical examination that is done before releasing a puppy. Bottom Line: If Mack had arrived in perfect health, everything would have been just about perfect and I would never have reason to question the process. However, since he did have a parasite (and I notice others who have had health issues with their puppy that should not have been missed by an honest health check before releasing the puppy), I question the reliability of the health exam.

MY Yorkie poo from Double R Kennel was adorable until it grew spots on skin but not on the hair. therefore she always looks dirty. Her hair is very thin and sees through to the skin easily. Plus the tearing is excessive. I have had Yorkie poos before and these are not typical problems. Her trainer and said she had ADHD. She is not potty trainable after 9 months. I spent 3K and got a pound pup. INSIST on seeing photos of the parents. none were offered, now I know why. Good breeders breed out defects in pups.