PuppySpotReviews of puppyspot.com

I purchased a puppy from PuppySpot for an exorbitant amount of money, which I chose to do based on the company's guarantee of work with reputable breeders - never puppy mill breeders, and its promise of exceptional veterinarian care for all puppies, including a final full exam 1-3 days prior to coming home. I received my puppy on March 11th and ended up going to my own vet the very next day, which has set off a series of visits in the last six weeks for a variety of issues. The second I met my 5 1/2 month old, 4 lb puppy, it was clear she was underweight. All you had to do was pick her up and feel her bones sticking out. She was also itching non-stop and exhibited extreme fear with people, especially men. When I visited the vet on day two of her being home, he confirmed that she was underweight, had a skin irritation and, as eventually determined after blood tests, had a Giardia infection. She also had to be muzzled at the vet due to her aggression and biting. All of these issues, as well as others that we are only now finding out about, would have been detected on sight alone, let alone testing, if, in fact, the breeder had his/her eye on the puppy and the PuppySpot vet did his/her job correctly. To this day, six weeks later, my puppy is still fearful of people and aggressive towards me. A computer teacher came to the house today and my puppy ran under a table and was shaking. My licensed trainer said it is clear this puppy was not socialized at all with people and that she had little to no affection. Socialization of puppies is also a guarantee that PuppySpot promotes but clearly does not implement with its breeders. After a while of running to and from the vet I started to dig into things. The breeder from which PuppySpot got my puppy was cited in 2017 for having malnourished animals. This breeder had also experienced a great deal of complaints over the years and eventually changed its name, but continues to operate under the same company umbrella. I also found out PuppySpot used to have a different name as well; they operated for many years under a different name, dealt with a lot of complaints, and then changed their name, but still operate as the same company. I have tried and tried and tried to get information on how exactly my puppy was raised and where. It is clear that she was kept in a cage and just had her food and water changed daily, if that!, without any regard as to whether she ate it or not or how she was. But, I wanted to know for sure. I also wanted to be reimbursed for the nearly $2,000 that I have paid in medical bills for issues that my puppy came to me with. I have been yanked around from one call center rep to the next, and then from one department to the next. I finally had the ear of the associate general counsel who said she would assist me with getting the answers and the reimbursements, and yet, even though she promised to provide me with everything over two weeks ago, I have no information or reimbursement. At this point, I am grateful for the opportunity to have saved my puppy and I hope to heal her with the proper care and love. But, at the end of the day, it is clear to me that PuppySpot is interested only in transactions with no care whatsoever for animals and no oversight whatsoever with breeders. Their only interest is in making a buck on sales on puppies from puppy mill breeders who are more than happy to provide many, many uncared for puppies that go home with terrible health issues. All you have to do is read the many reviews on the Better Business Bureau and all over the internet to see how many PuppySpot customers are home with or who have lost sick puppies, all due to the fact that PuppySpot made promises that they did not keep and they did not require their "vendors" to keep, with the end result leading to sick, helpless animals. PuppySpot, along with its cadre of breeders, should be cited with violations and shuttered for good. Shame on them for their total disregard for the lives of the animals they based their livelihoods on. Shame on them!

Aleem is a wonderful person, I enjoyed is expertise and kindness . Aleem can you send me the deposit information again for Seth?

My experience with puppy spot was extremely exhausting. We weren’t prepared for such outcome such as the dog was delivered with poop all over him. He was so shaken up that he had diarrhea for almost 2 weeks. The eating was very poor and his digestive system was shot. When I reached out to puppyspot, the only concern was if I have the puppy guarantee done. My husband felt that the dog was a puppy mill dog. We were deceived under the impression that the dog was perfectly healthy and the only thing that was good the dog had all his vaccine. The dog was delivered at 17 going on 18 weeks. I’ve spent more money getting second and third options. To this day our dog Gunner does not whine or bark or give any indication that he is sick or well. I was told through puppyspot customer service managers am I sure he doesn’t whine or bark. We had a scare a few nights ago in our home and the poor dog couldn’t bark or make any sound that something was wrong when the alarm went off. At this point I believe we were sold a lemon and because we love the poor dog and my twins boys became attached, it will be emotional trauma. I will follow up with NYS attorney’s general office in filing for lemon law since I’m still getting the run around. Gunner was on metronidazole for 7days every 12 hours. The referral was from ABC News had they known some one didn’t do their do diligence we wouldn’t be going through such heart aches. This is the first and must say the last with puppy spot it’s not for us.

I did find my right Pomeranian puppy on Puppyspot; however, except for Jordan, who was my representative, I thought Puppyspot was not to well organized. It was one day before I was to pick up my puppy, and I had no communication or airport confirmation via email to pick up my puppy. I immediately called Jordan and he took care of the problem. The representative I talked to said he would resend my airline papers (which I never received until he did "resend" them. Jordan was the most professional, caring, helpful and encouraging person to work with. He always responded to my texts messages immediately. I will even send Jordan a picture of "Reba" when she has her full pommy coat. Again, Jordan deserves a raise for how well he took care of me. He excels at customer service. Brenda McDowell

I really like this experience on Puppyspot, every stages are smooth. Puppyspot has done everything what you have expected. What I did just picked my puppy, confirmed the travel date, then the sweet furry baby came to my home, healthy and safety.

Great puppy, she’s a keeper

My puppy arrived healthy and happy after traveling from Minnesota to Ohio. He is a shih tzu . During the purchase process Francisco was very helpful and friendly.

Overall the experience was positive. The services are great. We had to exchange the puppies we selected, but they walked through it. now we have had our puppy for one month and he is doing great. busier and more energetic than expected but we are dealing with it. Travel went smoothly and picking him up at air port was easier than I thought. I have recommended puppy Spot to several people.