PuppySpotReviews of puppyspot.com

Let me just say that it took me 3 years to decide to get a Siberian Husky, with school and work I wanted to wait until I knew I had the time, energy, and patience to devote, so on March 25 th I decided it was time.. picking my Sam out, talking with the sells representative went smooth. First complaint after the got my money received updates, and new pics was like pulling teeth, a week prior to arrival I get the news that his testicles hadn’t dropped, and that I could wait and see if they would but if they hadn’t by 11 weeks more than likely they wouldn’t and although I wasn’t going to breed him, I was concerned about testicle torsion which could kill him or having to get him neutered too early (the surgery if they hadn’t dropped was 300.00 dollars, PuppySpot refund a 100.00 dollars) yeah that part, so after much consideration, I decided to keep the same pup and just hope for the best. April 18 th arrival date well let’s just say my pup was 45 minutes away from his new home and I was charged full price well over 800.00 dollars.. also he didn’t come via their advertise transportation, he arrived via personal car without being in a carrier or buckled in just freely riding that’s what I paid over 800.00 dollars for.. I get my boy who is itching uncontrollably, I make a vet appointment immediately, check him for fleas and tics negative thank God, and his testicles finally dropped. All in all I love my Sam to the moon and back, not happy that I paid over 800.00 dollars for an unsafe, 45 minute drive. I can’t say that I would use PuppySpot again but I do love being Sam’s pawrent 🐾

PuppySpot made the whole experience very stressful. The slow impersonal responses lack of photos and information. Very vague robotype responses to questions. And the delivery was the worse. I was given misinformation about when he would be delivered, he came in filthy crate, scared as hell. Was told they would bring his food and of course they didn't. He hadn't had food or water or been let out for 8 hours!!

This company is crap. We purchased a puppy after a very nice visit with the sales girl. Then suddenly add we paid the money, we couldn’t get updated photos of the puppy we purchased we could not get a so-called puppy manager because every call went to some girls in the Philippines who did not speak English or the dam. Finally I got somebody who spoke English to call me from the company. I expressed my concerns. She said I have three new photos of your puppy I will email them to you soon as we hang up. She never sent them. Weeks are going past. Then finally another person called me and we negotiated a pick up delivery in Waco Texas and they charged us another $400 to do that although we paid for the puppy pick up in St. Louis Missouri. It’s the same damn plane. They just go to different destinations on different days. We drove to Waco Texas. A guy called us saying to be a my airport at 6:15 AM. He said he had other puppies to deliver.I said we are 6 miles from airport and can he drop puppy to us. He said no!! Next morning we we getting ready to leave for airport. A guy over heard us saying what we were doing. The guy walked up saying he was the guy we spoke with. So the SOB was at our hotel and would not deliver our puppy. Went to airport. Very nice pilot and lady with pups. Guess what the twin engine modest size plane contained 87 dog crates!!!! For the price charge for air delivery you can fly to the breeder much better round trip and your puppy is not stacked on other puppies. The breeder was non responsive. Now we are getting a DNA test. Our local vet didn’t think our puppy was the poo-ton we paid for.

PuppySpot was not ideal to work with. They pushed back delivery twice, citing things they should have known beforehand and factored into the delivery date. They are very expensive and told us that they offered Nanny services with delivery. This did not happen - our pup flew on her own in the cargo portion of the plane, so why the $1,000 price tag for a one way hop from Ohio to CT? I don't think I would go back to PuppySpot again, they are too big, too expensive, and don't keep their promises. I never spoke to the same person twice. I had better service when I bought my car. All that said she appears no worse for wear. Her breeders did an excellent job socializing her and she is very healthy. She arrived clean and happy. We are extremely pleased with our wonderful dog.

My poor puppy arrived in the worst conditions. She had been sitting in her own poop and pee, had a blocked tear duct and contracted giardia. She did not deserve that, I don't know if it came from the plane or later but you should be taking better care of these creatures if you are offering this service. Leading up to her arrival the company was very responsive and professional which made her arrival condition even more shocking.

At 71 I'm a papa again! I'm the proud owner of a Sheltie puppy I adopted through PuppySpot. The organization has been wonderful throughout the entire process and after. The puppy is beautiful, healthy, and especially bright. PuppySpot really did their job working with the breeder and I couldn't be happier! I am confident they will be their for all my questions and post-adoption needs.

The puppy is great. The person who brought puppy to house was efficient and very nice. The phone reps knowledgeable and very helpful.I’m very happy with this company.

Puppy Spot performed flawlessly. We wish the breeder had done some trading of the puppy as she was almost six months old when we got her.