PuppySpotReviews of puppyspot.com

We went through the adoption process with two different puppies and both of them fell through. Communicating with Puppy Spot has been a nightmare. They are impersonal, robotic, and uninformed about their dogs. We even had the carrier service call us, excited and happy to tell us when our puppy was going to be dropped off at our home, only for us to explain that Puppy Spot had cancelled our adoption. They are unprofessional and clearly don’t communicate well with their partners. I do not recommend working with them at all.

Working with the representatives of PuppySpot was good, but not perfect. Our puppy is amazing, but was delivered to us in a state that required bathing on her first day. We've had her for about 7 weeks now, and have also noticed she does not wag her tail. She is a mini poodle, and the tail was clearly clipped (nothing in the documentation about that, although that's common place for poodles) but it's a bit short, and like I said, does not wag. We love our new family member, but I'm not familiar with pure bred poodles that do not wag their tail. I have had 4 over the years.

my family had bought a Shiba off this site. The Shiba Inu came terrified. It was a very sick dog and came from a mill. Do not buy from PuppySpot, They give you sick dogs from mills that cost as much as cars, and they keep the profit for themselves just so you can call a number in the Philippines, And then they don't give you money back. They don't allow you to pick up the dog, and the shipping is 899 dollars.

Puppyspot a scam? They sent us a different dog than we ordered. It’s 100% clear it’s a different dog. Online, “Brooke” is a brindle in color, with mostly dark in face and head area. The dog we got has much lighter coloring. Can’t get ahold of anyone now, surprise surprise, they got our money. Are they scammers or just completely incompetent? So nice on the phone when talking to us about the purchase, after that it was a bombardment of (overseas?) sales calls, which makes this whole thing seem more and more like a scam. I seriously doubt this review makes it online, but if somehow it does, I challenge someone at Puppyspot to call me back Update 6/22/22 = The reply from Puppyspot below is true ONLY in that they responded, and after 2 weeks we have no other response other than they are looking into it. ITS A DIFFERENT DOG!!! We have the pics from the original advertisement and the day the different dog arrived. THEY ARE NOT THE SAME DOG, there is no color variation or change due to age or any other excuse you want to make up. WE SENT YOU PICS OF BOTH DOGS, THEY ARE CLEARLY DIFFERENT, THERE IS NO DEBATING THAT. Thank you for confirming that you are more interested in BS'g your way through this than to admit you screwed up our order. We provided you complete info on the mistake = screen shots of the dog we ordered, with her name and puppy #, so you can not tell us it was another dog The pics of the dog received are from the day we got her. We received the dog 2 weeks after ordering her. The difference in both shape of the face and coloring are vastly different. As stated, the dog we ordered had much different coloring (more color, particularly on & around the face, with much more brown and black on the face, and body). We continue to await your response Update 6/24/22 = We took our dog to the vet and had her chip read. This chip matches the puppy number provided by Puppyspot. No surprise to us, Puppyspot either changed it after the fact, or they never had the correct dog matched up to the picture in the first place, or just scammed us. We waited literally 2+ years to find the color and size dog we wanted. We were in no hurry, and when we found this dog she looked exactly what we were looking for. To get a different dog is unbelievable. If I could post the comparison pics I would, and there would be no debate its not the same dog we saw online, called Puppyspot about, and purchased. The purchase happened immediately, over the phone, that very night we found the dog. So, Puppyspot, we have detailed what happened, provided you all the info, and continue to wonder what you will do about it. Please let us know FYI, Puppyspot only responded to us after the initial posting. Then again when I replied to their response, on 6/22. A manager called us to ask for us to send the info/pics directly to her, which we did. Now waiting for something other than a general, dismissive response. Saying our dog evolved in color is absolutely insulting. I'm sure that was a generic response, so now want a specific, substantial response to our complaint. Please.

excellent to deal with. puppy arrived as shown on Puppy Spot. delivery as promised five stars!

I got a siberian Husky 2 months ago from you guys he is perfect he’s 6 months now and my family loves him great service thank you 🙏🏼

i picked up my beautiful Chihuahua puppy from the Duluth Airport June 7, 2022. Her chaperone Julian took very good care of her on the plane. She was in a carry-on-bag and she was snuggled in a blanket, She is healthy and active and alert. Everyone who spoke to me was polite and helpful. Having the Puppy spot app on my phone was really helpful so I knew how the process was going. Her arrival date did change, but I was informed in plenty of time.

Great service from start to finish. Thank you Puppy spotter