PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

7,460 approved reviews, newest moderated first

Robert A.
May 22, 2026
Very professional services
Very professional services! No bad surprises!
Response from PuppySpotMay 22, 2026
We are happy to hear you had a good experience. We appreciate your kind words.
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Karen F.
May 22, 2026
Inadequate travel provision!!…
My puppy arrived yesterday and was delivered by one person, not two and had been in a crate traveling for more than 26 hours!’ She was beyond exhausted, hungry and thirsty when she arrived. I’m unable to crate train her as she’s terrified of it now, probably because she was locked up in one for more than 26 hours!! I’m so disappointed with Puppy Spot!!
Response from PuppySpotMay 23, 2026
Thank you for sharing your feedback. We’re sorry to hear about your concerns regarding your puppy’s arrival experience. We appreciate the chance to speak with you and address your questions directly. We’re here if you need anything further and remain committed to supporting you and your puppy moving forward.
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anonymous
May 22, 2026
There wasn't any communication with the…
There wasn't any communication with the PuppySpot guy who sold the puppy to me. After I paid I had a couple questions that were ignored. I was also promised a healthy puppy, where mine came with three parasites and Guardia. I know that happens often but this was a lot. But the puppy is adorable and we love her!
Response from PuppySpotMay 24, 2026
Thank you for sharing your feedback and for welcoming your puppy into your family. We understand how concerning it can be when questions arise and expectations are not met during the transition home. Our team has attempted to reach you and would welcome the opportunity to connect directly to better understand your experience—please feel free to contact us at your convenience, as we’re here to help. We’re glad to hear your puppy is loved and wish you many happy years together.
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Jeannie
May 22, 2026
We are so happy and thankful to…
We are so happy and thankful to Puppyspot for being such a caring and wonderful company, sadly we lost our first beautiful little girl when she was only six years old, but because Puppyspot’s 10 year health guarantee and with the very compassionate help of the wonderful staff they have, we were able to get a little brother for our second girl that was mourning the loss of her big sister. Our newest addition to our family is the final gift from our beloved girl who left us too soon, but we know we’ll be together again one day. Thank you Puppyspot for everything and being the caring company that you are!
Response from PuppySpotMay 22, 2026
Thank you so much for sharing your story. We’re deeply sorry for the loss of your beloved girl and can only imagine how difficult that must have been for your family. We’re grateful we could support you during such an emotional time and are so happy your newest little addition has brought comfort and joy to your home. Wishing your family and both of your pups all the love and happiness moving forward.
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Emily B.
May 22, 2026
Fantastic experience Delivery was…
Fantastic experience Delivery was right on time.
Response from PuppySpotMay 22, 2026
We are so glad you had a fantastic experience! We appreciate your kind words about our timely delivery.
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Adeline R.
May 22, 2026
PuppySpot is Amazing!
Great communication! My puppy came to me safe and healthy. He is amazing, love him so much! Transport services were also very nice.
Response from PuppySpotMay 22, 2026
Thank you for sharing your feedback. We’re so happy to hear your puppy arrived safe, healthy, and already so loved! It’s wonderful to know you had a great experience with both our team and the transport service. We’re always here if you need anything in the future!
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John D.
May 22, 2026
They make the sale very easy and well…
They make the sale very easy and well worth it. They are on time and keep you informed the whole journey. Definitely recommend them. This is my 2nd dog I got from them.
Response from PuppySpotMay 22, 2026
Thank you for sharing your feedback and for trusting PuppySpot again for your second pup! We’re so glad to hear the process felt easy and that you felt informed throughout the journey. Your recommendation means so much to us, and we’re always here if you need anything in the future!
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customer
May 22, 2026
Could not be happier
Could not be happier. Taylor arrive safe and excited to meet us. They even arrived earlier than expected which we loved!
Response from PuppySpotMay 22, 2026
We're so happy Taylor arrived safely and early! We appreciate you sharing your wonderful experience with us.
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