PuppySpotAt PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
Is this your business?
Correct your details and reply to customers in public. Both are free.
Claim this listing7,460 approved reviews, newest moderated first
Amber M.
Chihuahua was not a chihuahua. Parents couldn’t have been sizes and breeds listed. Puppy arrived sick. Vaccinations had to be repeated, because they were done too soon. Customer service was rude Vet Techs contradicting actual veterinarians.
Steve A.
When e picked the dog up, he was covered with urine and feces, head to tail. $340 vet exam bill to cover Hookworm, Giardia and Kennel Cough symptoms and a $430 topper for a trip to the emergency Vet last night. We were also the recipients of the great news that the puppy has a hard heart murmur, but we have more to come on that one. Many thanks for providing the Puppy Mill dog………
Coleen K B.
Our puppy is a joy beyond words! He had a long road to get to us and was the perfect little guy when he arrived. We are so grateful for the excellent service we received, the preparations that were sent in the mail, the app that kept us well informed daily, and, the breeder was obviously one of the very best, our puppy arrived with several skills. We couldn’t be happier with our purchase! Thank you SO much!!
PATRICIA M.
The entire process went exactly the way they told me. The timetable for delivery was even a few days early! Thank you PuppySpot for connecting me with my precious puppy
Jason
Great help from people I talked too and everything went smoothly with picking up my new baby dog
Crystal A.
Very helpful and very responsive when looking for a puppy. Once selecting and purchasing, communication almost stops— that was very frustrating. The last call I made regarding getting my puppy the person was extremely helpful!!! If it wasn’t for the second call when the person wasn’t helpful at all—— I would give 5 stars! I love my puppy and am glad I used puppy spot
Kenny D.
We seem to have gotten a pretty smart dog. That being said, communication ceased once he was paid for. The site stated that they dropped him off here, but we later discovered that they no longer do so, so we had to drive 75 miles to another state. The puppy kit, blanket, toy, etc. were no longer being done; the last pictures posted were from the 20th of January; we bought him on the 14th of February; it took 3 weeks to get him. So I called and asked for updated pictures and was told, "It is only a puppy; not a lot of changes happen!" First, he is more than a puppy to us, and second, he was an 18-week-old Great Dane when we picked him up; his last pictures showed him at 45 pounds, and he weighed 58.6 pounds when we got him. So getting a cage, bed, etc. for a 45-pound dog or a near-60-pound dog to provide a safe trip back to our home town from the airport we had to drive to can be different. Also, I called the delivery people, who, BTW, were great. I told them we were leaving and was told they were a half hour behind as there was a back-up in Philadelphia; I asked if they were passing through my city, and was told they were. I informed the company when I purchased our dog that I am paralyzed and that logging trips would be difficult. That trip took a week to recover from. The dog is beautiful; he needed a little training to have him housebroken in about 5 or 6 days; the dog has a drive to learn; he won't take food until he is told to; it took me about 15 minutes to teach him that, and 3 days of that game, so 45 minutes total. When someone reaches into his bowl while he is eating, he stops, sits down, and waits until he is told OK. We do this because we have nine grandchildren, more than half of whom are under the age of five, and we demand safety. It has been two weeks, and we already love this guy. He has also already gained another 10 pounds and about 2 to 3 inches. So I'm not upset with the dog; I'm upset with the lack of communication, with how many things promised on the site were simply discarded as old policy, and with someone telling me, "he's just a puppy," as if I were a child. I'm 58 years old, and I served my community as a detective for 16 years before becoming paralyzed in the line of duty. If their guy can't see the dogs they sell as more than just puppies, and can't speak to people with more respect, he should seek other employment. For myself, who is looking for a service dog, my granddaughter, who is looking for a companion dog, and many of the people who buy puppies from this site, these dogs are more than "just puppies." If you are looking for a good dog, you might get one; we did. He soiled on himself while with the transport team, but he cleaned up beautifully. The company's website needs to be updated to reduce some of the promises made and broken; had we known there would be no blanket, chew toy, etc., we would have brought it; as it was, we swung by a PetSmart and got him something for the long ride home. Don't get me wrong, I love the dog, and I believe this was the only way to get him, but I was disappointed with so many broken promises that were simply explained away as old policy.
Rhonda Jackson H.
Loved the whole experience
