Alisa C.
From start to finish I had the best…
From start to finish I had the best experience!
Response from PuppySpotAug 29, 2024
We're so happy to hear you had a positive experience! It's our goal to make every interaction enjoyable.

At PuppySpot, we help loving families find their perfect puppy by connecting them directly with the nation’s most responsible, vetted breeders. As the leading puppy placement service in America, we combine expertise, care, and transparency to make the experience seamless and humane from start to finish. Our team of caring experts works closely with certified breeders to ensure every puppy is healthy, well-socialized, and ready to bring joy to their new home. Because we believe everyone deserves the unconditional love of the perfect puppy.
PuppySpot (puppyspot.com) has 7,460 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Alisa C.
From start to finish I had the best experience!
Response from PuppySpotAug 29, 2024
We're so happy to hear you had a positive experience! It's our goal to make every interaction enjoyable.
Kim R.
We absolutely love our Rottweiler puppy. She is super smart and gets along well with our older dog. We had a long drive home after picking her up and she was drooling. I initially thought perhaps she was a little car sick. But after we got home she actually had to be taken to urgent care and ended up with Giardia. It can happen to anyone, but it was a little disappointing to pay that much for her and turn around and pay an ER price for her medical bill right away. She is fine now and sassy. She will become my service dog as soon as we can get her through the training. She can start as early as March. She is already healing on a leash while walking with our other dog, stopping and sitting at intersections, and doesn’t get distracted by loud vehicles, people or other dogs. I’m so super proud of her.
Response from PuppySpotAug 29, 2024
We appreciate you sharing your experience with us. It sounds like you've found a wonderful companion in your new puppy. We understand your disappointment about the unexpected medical expenses, especially so soon after bringing her home. We're glad to hear she's doing well now and that she's already showing such promise as a future service dog. We wish you all the best in her training.
Melani R.
I have had dogs my whole life growing up, from farms or adopted fosters; this was my first solo venture as a single adult woman. I had a lot of questions, the people at puppy spot were phenomenal. Angel acted as my personal therapist, in getting everything ready and didn’t mind my ongoing questioning. The delivery was smooth, me and my pup were out and about on day one. I don’t know if this is a coincidence or reflection of the quality of home my dog started in, but after a week I must say I’ve never had a more well behaved, even tempered dog in my life! We will be back for a little brother in a few years, couldn’t recommend this team and service more strongly. Just do it
Response from PuppySpotAug 29, 2024
Thank you for your kind words! We are so happy to hear that your experience with us was positive. We strive to provide the best possible service to our customers, and it is truly rewarding to know that we were able to help you transition into dog ownership. We are thrilled that you are enjoying your new furry friend and that they are so well-behaved. We look forward to welcoming you back in a few years for your next furry family member.
Christine K.
Puppy spot was with me through every step of the process and adopting my new puppy. The transport company arrived as expected, on time and we're very courteous and solicitous of the puppies needs. Would highly recommend their company. Clinton and Richard did a great job
Response from PuppySpotAug 28, 2024
We are so happy to hear that you had a positive experience with us! We strive to make the process of finding your perfect pup as seamless as possible, and we're thrilled that our communication and delivery service met your needs. Thank you for your kind words and recommendation!
Nicole N.
Toni our concierge was very helpful answering questions. Picking Ravioli up at Happy Paws was very simple too. We do wish we had more information about Ravioli from the breeder--how much he has been used to eating, if he had been crate training at all, or anything else. We love Ravioli! He is super well behaved and rocking potty training. He is very social and his personality is very sweet, so we are very happy.
Response from PuppySpotAug 27, 2024
We appreciate your kind words about Toni and the ease of picking up Ravioli. We're thrilled to hear that Ravioli is fitting in so well and doing so well with potty training. We understand the importance of having more information about a new pet's history, and we'll be sure to pass your feedback along to our team.
Zach P.
Great service Great communication
Response from PuppySpotAug 27, 2024
We appreciate your kind words and are thrilled to hear about your positive experience. We strive to provide excellent service and communication, and it's rewarding to know we achieved that for you.
Rachel K.
My experience was terrific. Everyone I spoke to was helpful and kind. I was informed that The puppy I picked turned out to have minor anatomical abnormality. I was given the option to cancel, which I did. The full amount I had paid, over $4,000, was promptly refunded. The experience could not have been more positive.
Response from PuppySpotAug 27, 2024
We appreciate you taking the time to share your experience. We're glad to hear that you found our team helpful and kind. We understand that this was a difficult decision for you, and we're pleased that we were able to provide you with the support you needed.
Lisa L.
Fantastic experience…from the first email to delivery!! Smooth, seamless.
Response from PuppySpotAug 26, 2024
We're thrilled to hear about your positive experience! It's wonderful to know that you enjoyed a smooth and seamless process from start to finish. We appreciate your kind words and will continue to strive for excellence in everything we do.