PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot Reviews | Read Customer Reviews of puppyspot.com

PuppySpot reviews

7,460 approved reviews, newest moderated first

Carolyn
Aug 31, 2024
The puppy was delivered too far away
The puppy was delivered too far away, I also called to see if other arrangements could be made, and no one got back to me. I requested that my cell number be sent to the delivery company, and it was not done, so I received no updates on where the puppy was.
Response from PuppySpotSep 5, 2024
We understand your frustration with the delivery process. We strive to ensure a smooth and transparent experience for all our customers. We apologize that the puppy was delivered too far away and that your communication attempts were not responded to. We value your feedback and will use it to improve our communication and delivery procedures.
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Kerry W.
Aug 31, 2024
Puppy well cared for during…
Puppy well cared for during delivery..communication was informed immediately to us…all paperwork promised was complete and everyone involved was great and served as wellbeing for our wonderful puppy dog!!!they provided a great match for the member of the family! Highly recommended
Response from PuppySpotSep 3, 2024
We are so happy to hear that you had a positive experience with us! We strive to make the process of finding your perfect pup as seamless as possible, and we're thrilled that our communication and delivery service met your needs. Thank you for your kind words and recommendation!
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Carolyn B.
Aug 31, 2024
They answered all questions
They answered all questions. I called them back twice and they were always helpful and did not make me feel like I was bothering them.
Response from PuppySpotSep 3, 2024
We appreciate you taking the time to share your positive experience. We're glad to hear that our team was able to answer your questions and provide helpful support.
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Jerika R.
Aug 31, 2024
Chuck and Skyler were fantastic
Chuck and Skyler were fantastic! They had such a long drive but I could tell my pup was well taken care of. Highly recommend this team to anyone looking to get a puppy.
Response from PuppySpotSep 3, 2024
We're so happy to hear that you had a positive experience with Chuck and Skyler! It's wonderful to know that your pup was well taken care of during their long drive. We appreciate your kind words and recommendation.
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Larry
Aug 31, 2024
Beautiful puupy
Very organized, good communication, what a beautiful miniature puppy, arrived safely and just what we wanted....
Response from PuppySpotSep 3, 2024
We're so happy to hear you had a positive experience! We strive to provide our customers with the best possible service, and we're glad our communication and organization met your expectations. We're thrilled that your new puppy arrived safely and is everything you hoped for.
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Armena T.
Aug 31, 2024
The delivery directly our puppy to her…
The delivery directly our puppy to her new home! Chuck who was one of the drivers very gentle her . I would highly recommend your services!
Response from PuppySpotSep 3, 2024
We are so happy to hear that you had a positive experience with our service. We strive to make the transition for both you and your new puppy as smooth and enjoyable as possible. We are thrilled that you found the perfect puppy and that you are happy with your new furry family member.
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Cheryl W.
Aug 30, 2024
Delivery set up dept was frustrating and incompetent
The website was great, purchase was easy but working with the delivery side was a problem and almost caused me to cancel the purchase of my puppy.
Response from PuppySpotSep 5, 2024
We appreciate your feedback and understand the frustration you experienced with the delivery process. We strive to provide a seamless experience for our customers, and we're sorry to hear that your delivery fell short of your expectations. We'll take your feedback into account as we continue to improve our delivery services.
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Debbie C.
Aug 30, 2024
This is my second experience with Puppy…
This is my second experience with Puppy Spot and I have not been disappointed. Both my puppies arrived safely and in good health. I have recommended Puppy Spot to my friends and family too. The only thing that could have been a little bit more helpful was to note that my puppy had to be picked up at "Cargo"
Response from PuppySpotSep 3, 2024
We are so happy to hear that you had another positive experience with us! It's wonderful to know that your puppies arrived safely and in good health. We appreciate your recommendation to your friends and family. We understand that the pickup location could have been clearer and will take your feedback into consideration for future improvements.
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