jibr J.
So far so good
I will finish review after first wellness visit but up to now pleasantly surprised. Communication was very good but there were hiccups. Issue with reps not having the same answer to a question and also with a email response. Pick up was seamless, Premier Pet Transport specificlly Chuck and Ryan absolutely know what they are doing when they hand off pets to there new owners, they communicated well prior to delivery and were spot on when they handed me my pup Like I said so far so good but the real test comes after my pups first vet visit. Jim j
Response from PuppySpotNov 1, 2024
Thank you for sharing your experience. We appreciate your feedback and are glad to hear that you've been pleased with the communication and pick-up process. We're committed to providing a seamless experience for our clients and will take your feedback into consideration as we continue to improve our services. We understand the importance of consistency in communication and will work to ensure that our representatives are equipped with the most up-to-date information. We wish you and your pup all the best for your upcoming wellness visit.