Johnny G.
We ordered our pet online
We ordered our pet online, and Puppy Spot was very honest and helpful with our selection and order process. Mrs. Lisa Rasuly was very knowledgeable and helpful with what we were to expect, and helped us go through the process of getting Barney ready to transition to our home, and what we needed to do. {Barney used to be called Freddie) He was delivered as close as possible to our home. It was about 6 miles away…..YAY!! The Puppy Spot personnel,… Michele and and Mrs. Edwards stayed in contact with us by email and also provided information sometimes by phone on pretty much a daily basis. We looked forward to that email, as our anticipation grew and the arrival date came closer. Nobody can really understand when the two drivers pulled up, and our puppy was brought out…it was better then explained, and that Puppy was everything we thought it would be, and more. Thank you Dalton and Beau from Premier Pet Transport LLC. You guys ROCK!!!!👏🏼 I know that there were more people involved, and can’t name everyone, but my wife and I are very thankful to all of you, Again, Thank you Lisa R., as we contacted you when we were unsure or had questions and you were always there!👍
Response from PuppySpotNov 6, 2024
We are so happy to hear about your positive experience with us. It sounds like you had a wonderful journey bringing Barney home. We are thrilled that you found our team to be helpful and knowledgeable, especially Mrs. Rasuly. It's heartwarming to hear how much you enjoyed the communication and support we provided throughout the process. We are also grateful for your kind words about Premier Pet Transport LLC. We strive to make the transition for both you and your new furry family member as smooth as possible. Thank you for sharing your experience and for choosing us.